General Responsibilities

• Identify catering opportunities and follow up on opportunities through phone calls and

visits to potential catering guests

• Leverage established corporate partnerships and relationships with Raving Fans®
• Ensure a “REMARK”able pick up and/or delivery guest

experience

• Follow up with guests for feedback and to inquire about their recent experience

In-Restaurant Responsibilities

• Work closely with operations and kitchen staff to ensure the Restaurant has all food and paper goods needed to prepare upcoming catering orders
• Ensure the catering equipment and catering area in the Restaurant are clean and organized
• Create and maintain documentation around all Restaurant catering procedures
• Continually evaluate all catering guest service
• Be an ambassador for the brand by building relationships with local community members on a regular basis
• Identify potential catering guests at catering events
• Maintain and continue to grow existing catering relationships (i.e., surprise and delight a guest at work with his or her favorite Chick-fil-A menu item, mail a handwritten thank you note thanking a guest for his or her partnership with Chick-fil-A)
• Distribute marketing materials to potential catering guests to continue building awareness of Chick-fil- A Catering

Skills & Qualities:

• Proven self-starter
• Strong leadership skills
• Capable and passionate about building relationships with guests
• Organized, strong planning and project management skills
• Ability to keep proper records and documentation of sales
• Strong communication skills
• Detailed and observant
• Ability to multi-task and delegate responsibility when appropriate
• Ability to make decisions quickly
• Resilient - able to handle setbacks