Sunny Glen Children's Home Job Description

Job Title: Direct Care Lead

Department: Child Care

Supervisor: Lead Supervisor

FLSA Status: Non-Exempt

Prepared By: Jessica E. Juarez

Prepared Date: 03/01/2023

Summary

The Direct Care Lead at Sunny Glen Children's Home are compassionate and experienced individuals responsible for the caretaking and directing of children in care, as well as designated staff. The Direct Care Lead will provide person-centered mentoring through implementation of communication/programming, coaching and teaching and will provide additional overall campus support and understanding as needed. As such, they must display mastery of childcare related responsibilities, as well as Sunny Glen’s Policy and Procedures. Other duties may apply aside from those listed in the Essential Duties and Responsibilities of the job role.

• Must abide by Sunny Glen's mission of giving nurturing, trauma-informed care to children from hard places
• Able to supervise direct care staff and provide clear and enforceable instructions
• Able to log information accurately, efficiently and properly
• Able to properly supervise and redirect children
• Able to maintain professional boundaries as well as immediately report any situation that may raise a
• concern.
• Able to communicate effectively with direct care staff and be fair in his/her approach of job duty assignments.
• Able to meet deadlines
• Able to maintain an approachable demeanor towards the children and direct care staff, as well
• Prevent and intervene in incidents, as needed
• Able to provide mentorship to any new employees
• Able to assist during fire drills, mock evacuations, etc.
• Able to coordinate weekend outings, visits, transportation and staffing
• Provide ongoing coaching and training to staff, ensuring alignment with minimum standards/policies/Sunny

Glen’s Children Home procedures and/or Licensing

• Implement and abides by TBRI
• Provides guidance when implementing loss of privilege in accordance to policy and procedures and Minimum Standards
• May administer medication
• Attend trainings and meetings, as needed
• Ensures proper reporting and communication of child or home incidents and behaviors with supervisors/Clinical/Case management department/and Program Director as appropriate
• Will assist with coverage, as needed
• Collaborates with Recreational Coordinator for extracurricular activities and outings
• Assist in special projects and other duties as assigned by Lead Supervisor

Essential Duties and Responsibilities include the following, (other duties may be assigned):

Critical thinking and problem-solving skills

Computer literacy and knowledge of Microsoft Windows

Maintain appropriate boundaries

Work effectively and without intensive supervision both independently

Participate in social, recreational, and psychoeducational activities
Assume responsibility for safe transportation
Assist in orientation of new residents
Oversee youth's homework, chores, hygiene, and other activities of daily living
Be a positive role model for residents
Teach residents healthy life skills
Set appropriate behavioral limits
Utilize positive child management techniques
Assist youth in shaping their behavior
Charting progress and incidents in KaleidaCare
Participate in licensing investigations
Participate in medical and therapy appointments, if needed
Employer retains the right to change or assign other duties to this position

Working weekends is required

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); must be at least 25 years of age; 1 year of experience in childcare; knowledge of human behavior, development, and trauma.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Strong communication skills, important. Bilingual is preferred (English/Spanish).

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Uses intuition and experience to complement the job.

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; requires minimal supervision.

Use of Technology - Demonstrates required skills; adapts to new technologies; keeps technical skills up to date.

Problem Solving - Identifies and resolves problems in a timely manner; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification.

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed.

Written Communication - Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.

Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.

Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.

Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values.

Adaptability - Adapts to changes in the work environment; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Personal Appearance - Dresses appropriately for position; keeps self well groomed.

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings, trainings, and appointments on time.

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Asks for and offers help when needed.

Judgement - Displays willingness to make decisions; exhibits sound and accurate judgment; includes appropriate people in decision-making process; makes timely decisions.

Planning/Organizing - Uses time efficiently; organizes or schedules children and their tasks.

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; monitors own work to ensure quality.

Quantity - Completes work in timely manner; works quickly.

Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Certificates, Licenses, Registrations

Valid Texas Driver's License with an excellent driving record.

CPR/First Aid, 15 passenger van, CPI, TBRI, KaleidaCare, Paycom, and other DFPS mandated training (trainings offered on the job.)

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; climb or balance and taste or smell. The employee must regularly exert up to 25 pounds of force (mopping, lifting groceries, moving furniture, cooking, etc.) and occasionally be able to perform a restraint on youth weighing up to 200 lbs. Must be able to frequently maintain visual and auditory supervision of multiple children. The employee must be able to make quick decisions, tolerate frustration and be able to always balance mental toughness with compassion. The employee must be able to multi-task.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually loud. The employee must be able to function in a noisy environment.

Education and/or Experience

High school diploma or general education degree (GED); must be at least 25 years of age; 1 year of experience in childcare; knowledge of human behavior, development, and trauma.