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Service Training Specialist
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$60k-75k (estimate)
Full Time 6 Months Ago
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Sunflower Caffé Group is Hiring a Service Training Specialist Near Sonoma, CA

Sunflower Caffe is a vibrant and well-loved brunch spot in the heart of Sonoma. Known for our delectable menu and lively ambiance, we are transitioning into offering casual sit-down service to elevate our guest experience.

Job Description:

Are you passionate about hospitality and skilled in the art of service? Join our team as a Service Training Specialist and play a crucial role in our restaurant's transition from counter service to casual sit-down dining. We're seeking a dedicated individual who will help train our employees to deliver exceptional service that matches our delicious food offerings.

Responsibilities:

  • Develop and implement training programs tailored to our restaurant's transition to casual sit-down service.
  • Train and mentor staff on proper table service etiquette, guest interaction, and ensuring a welcoming environment.
  • Create training materials, manuals, and resources to support ongoing employee development.
  • Conduct hands-on training sessions and workshops to enhance service skills.
  • Collaborate with management to assess training needs and continuously improve service standards.
  • Provide feedback and support to employees to enhance their service delivery.

Qualifications:

  • Previous experience in restaurant service or hospitality training.
  • Strong understanding of restaurant operations, including front-of-house service.
  • Excellent communication and interpersonal skills.
  • Passion for delivering exceptional customer service.
  • Ability to adapt to changing needs and contribute to a positive team environment.

Perks:

  • Opportunity to play a pivotal role in the evolution of a beloved brunch spot
  • Collaborative and dynamic work environment
  • Room for growth and professional development within the company

How to Apply:

If you're excited about the prospect of shaping a transition in a renowned brunch restaurant and believe you have the skills to train our team for success, we'd love to hear from you! Please send your resume and a cover letter detailing your relevant experience to sebass@sonomasunflower.com.

Join us in creating memorable dining experiences as we embark on this exciting journey into casual sit-down service!

Job Summary

JOB TYPE

Full Time

SALARY

$60k-75k (estimate)

POST DATE

11/27/2023

EXPIRATION DATE

06/03/2024

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