**Retail Sales Lead**

* 8405 Park Meadows Center Dr, Lone Tree, CO 80124, USA

* Full-time

**Company Description**

Sundance A Place. An Idea. Celebrating and Enriching the Human Experience.

Sundance was founded in 1969 by Robert Redford when he purchased land at the base of beautiful 12,000-foot Mount Timpanogos in Utah's Wasatch Mountains. This pristine place became the Sundance Village, and at the base of the Village was a tiny store. Guests would frequently write letters to the store requesting special items they had seen while visiting Sundance, and thus the idea for Sundance Catalog was born.

It started small. Robert Redford called together a few of his colleagues to discuss starting a mail-order catalog to fill these requests and to make Sundance's unique items available to a wider audience. The first edition of Sundance Catalog was mailed in 1989, and since that first catalog, it remains the Sundance vision to share "the kinds of things that we have been privileged to collect, many of them handcrafted exclusively for Sundance."?

As Sundance has grown, we have remained rooted in the richness and diversity of the American experience. When you purchase something from Sundance, we appreciate the fact that the prime reason is enjoyment for yourself. But you are also supporting American craftspeople and efforts to enhance and preserve the artistic spirit.

Beginning with the first catalog mailed in 1989, Robert Redford has penned a special message that appears on the inside front cover of every edition. And, in the words of Robert Redford, "To us, Sundance is and always will be a dream. What you see, smell, taste and feel here is a dream being carefully nurtured. It is an area whose pledge is to people. What we offer in the form of art and culture, spirit and service, is homegrown and available to all."

**Job Description**

Sundance is looking for a talented and enthusiastic **Retail Sales Lead** to join our team in **Lone Tree, CO**. Sundance is a leading omni-channel specialty retailer with headquarters located in Salt Lake City, UT. Sundance is a brand that supports artistic endeavors and focuses on the creative process and originality. We are committed to providing world-class service while offering unique products that showcase artistic inspiration. Sundance has grown to be a unique lifestyle brand with a compelling assortment of products and retail stores located in several states.

**Summary**

The Retail Sales Lead will provide the highest level of internal/external customer service by having in-depth product knowledge and effective selling techniques. A sales leader will set the example for customer service and regularly act as a floor supervisor. Must consistently demonstrate and uphold the Sundance culture with the utmost integrity.

**Duties & Responsibilities**

*Customer Service/Sales*

* Drives sales by exhibiting a strong presence, demonstrating exceptional sales skills, and providing the customer with an exceptional experience

* Provides excellent customer service to customers by asking open-ended questions to customers, assessing their needs, and offering products that support or relate to their needs

* Tells the product story, features, and benefits of jewelry and merchandise

* Listens to customers and uses their feedback to improve service levels

* Informs customers of our website and catalog, offering to put them on our mailing list

* Consistently exceeds the expectations and requirements of both the internal and external customer

* Seeks product knowledge on new and core goods and openly shares information

* Opens and closes store

*Standards of Operations*

* Maintains visual integrity of store by participating with housekeeping, including regular cleaning and dusting

* Replenishes merchandise as needed

* Maintains a high level of awareness regarding loss prevention

* Consistently adheres to all company policies and procedures

* Receives and places merchandise ensuring that all merchandise is correctly tagged

* Executes operational tasks as directed

*Other*

* Assists with coaching and directing employees

* Resolves employee and customer issues

* Participates in all staff meetings

* Other tasks and projects as assigned

**Qualifications**

* High School graduate or GED required, Associates degree preferred

* Four plus years retail experience, including supervisory/lead experience

* Experience with a premium brand retailer

* Experience in an environment where customer service is highly regarded

* Computer literacy including the use of Microsoft Outlook, Word, Excel and PowerPoint

* Knowledge of all functions of the POS (point of sale), kiosk and iPad system

**Additional Information**

If you would like to be part of a great team and make a difference within our company, apply today. We offer a competitive wage and great benefits including 401(k) and great merchandise discounts. For consideration apply through Smart Recruiters today or apply in person at Sundance, 8405 Park Meadows Center Dr. Suite 1140, Lone Tree, CO 80124, USA.

Pay: From $15.00 per hour.

**Job Location**

Retail Sales Lead

* 8405 Park Meadows Center Dr, Lone Tree, CO 80124, USA

* Full-time