• Provide outstanding client service, meet high quality standards for services, and meet or exceed client expectations
• Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills
• Creative, strategic, high energy, outward-looking, and capable of bringing new ideas to the team
• High attention to detail, outstanding organizational skills, and the ability to manage time effectively
• Excellent interpersonal and communication skills (oral and written), and professional demeanor and presentation, including active listening and ability to convey information clearly and take direction from all levels of management
• Demonstrate ability to interact and develop rapport with internal support staff in an effective, efficient, and professional manner at all times
• Ability to work under pressure to meet strict deadlines in an atmosphere of frequent interruptions and effectively prioritize multiple tasks; strong critical thinking skills to take initiative and prioritize work independently
• Execution-oriented, self-starter, and self-navigator who can balance the demands of multiple projects and stakeholders
• Ability to understand and follow specific and detailed instructions and to decipher various handwriting styles
• Maintain high level of concentration to work on lengthy and complex projects
• Recognize confidential, sensitive, and proprietary information and maintain confidentiality in a professional and trustworthy matter

Job Summary