SunCloud Health is seeking a Financial Coordinator!

Please note that this is a hybrid position, but you may need to come onsite to our Northbrook office as-needed for meetings.

At SunCloud Health, we understand the importance of comprehensive evaluation, accurate determination of the appropriate level of care based on clinical condition, building integrated care teams around our patient’s condition, and providing a healing space—all optimally designed to treat the whole person. We believe integrated and continuous care is the key to helping our patients achieve and maintain long term health and wellness.

We care about results that matter to you, and we hold ourselves accountable for our role in the delivery of care. We are committed to delivering the highest quality of care at a reasonable price.

Our commitment is simple – we pledge to work with and for our patients in a way that puts them first and that enables us to provide the best possible care in an integrated and collaborative way. We will work with our patients’ families, their other providers and their payers to ensure our goals are aligned and in the best interest of our patients.

A Financial Coordinator shares the common goal and mission of SunCloud Health as part of a motivated team that can work in a fast-paced environment providing the best customer service to our patients while supporting the treatment team. Knowledge of insurance benefits and communicating with patients regarding financial responsibility is a priority in the Business Office. We will always work as a team to ensure accounts are being followed up and payments are made in a timely manner.

Job responsibilities/Essential Functions:

• Work directly with the Intake team on potential new admits.
• Check Salesforce for completed VOB (Verification of Benefit Form) and review for in-network status and benefits.
• Inform intake department of any special concerns/issues with patient’s insurance that might prevent/delay admission.
• Speak with patient and/or family regarding benefits, collect copays, DED and co-insurance. Collect payment/payment information, set up payment schedule for monthly payments, and send out email.
• Review aging report by insurance to identify unpaid/outstanding claims.
• Contact each insurance company to check on claim status and resolve issues with claims that have not processed or have processed incorrectly.
• Collection calls- email statements

Excellent Benefits Package:

• Comprehensive healthcare benefits package; inclusive of Medical, Dental, Vision, & Employee Assistance Program (EAP)
• Employer-sponsored income protection benefits package; inclusive of life insurance, short-term disability, & long-term disability insurance
• Paid Time Off
• 401(k) retirement savings plan with company match

Job Type: Full-time

Pay: $21.00 - $22.00 per hour

Ability to Relocate:

• Northbrook, IL 60062: Relocate before starting work (Required)

Work Location: Hybrid remote in Northbrook, IL 60062