8 ServiceNow ITOM Administrator /Cleveland, OH (Hybrid),6 months Contract Jobs in Cleveland, OH
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ServiceNow ITOM Administrator /Cleveland, OH (Hybrid),6 months Contract
$98k-122k (estimate)
Full Time
2 Months Ago
Suncap Technology Inc is Hiring a ServiceNow ITOM Administrator /Cleveland, OH (Hybrid),6 months Contract Near Cleveland, OH
Job Details
Job Description:
Hybrid at the Cleveland, OH
6 months contract
Responsibilities:
Hybrid at the Cleveland, OH
6 months contract
Responsibilities:
- ServiceNow ITOM Administration:
- Configure and maintain ServiceNow ITOM modules including Discovery, Service Mapping and Cloud Accelerate to ensure optimal performance and accurate representation of the IT infrastructure.
- Collaborate with cross-functional teams to understand business requirements and implement ITOM solutions that align with organizational objectives.
- CMDB Automation:
- Design, develop, and implement automation strategies for populating and maintaining the CMDB using ServiceNow Discovery and other automation tools.
- Create and customize discovery patterns to accurately identify and classify configuration items (CIs) within the IT environment.
- Integration and Orchestration:
- Integrate ServiceNow ITOM with other IT systems and tools to facilitate seamless data flow and interoperability.
- Leverage ServiceNow Orchestration for automating workflows and tasks related to IT Operations Management.
- Documentation:
- Maintain clear and comprehensive documentation of configurations, automation scripts, and processes related to ServiceNow ITOM and CMDB.
- Collaboration:
- Collaborate with IT teams, stakeholders, and end-users to understand their needs and provide effective solutions that enhance IT service delivery.
- Bachelor\'s degree in Information Technology, Computer Science, or a related field.
- ServiceNow Certification, with a focus on ITOM, such as Certified Implementation Specialist - IT Operations Management.
- Proven experience in ServiceNow ITOM administration, including hands-on experience with Discovery and Service Mapping.
- Strong scripting skills, particularly in JavaScript, for customizing and automating ServiceNow processes.
- Experience in CMDB automation and a deep understanding of Configuration Management concepts.
- Familiarity with integration techniques and APIs, ensuring seamless connectivity between ServiceNow and other IT systems.
- Excellent problem-solving and troubleshooting skills, with a proactive approach to identifying and resolving issues.
- Strong communication skills, with the ability to convey technical information to both technical and non-technical audiences.
- 5-10 Years Experience
Desired Skills:
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- ServiceNow Certification, with a focus on ITOM, such as Certified Implementation Specialist - IT Operations Management.
- Proven experience in ServiceNow ITOM administration, including hands-on experience with Discovery and Service Mapping.
- Strong scripting skills, particularly in JavaScript, for customizing and automating ServiceNow processes.
- Experience in CMDB automation and a deep understanding of Configuration Management concepts.
- Familiarity with integration techniques and APIs, ensuring seamless connectivity between ServiceNow and other IT systems.
- Excellent problem-solving and troubleshooting skills, with a proactive approach to identifying and resolving issues.
- Strong communication skills, with the ability to convey technical information to both technical and non-technical audiences.
Job Summary
JOB TYPE
Full Time
SALARY
$98k-122k (estimate)
POST DATE
03/28/2024
EXPIRATION DATE
05/27/2024
WEBSITE
suncaptech.com
HEADQUARTERS
Fort Lauderdale, FL
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