Job Description

• Looking for a candidate with strong customer service skills and a mailing / postal background
• Eagerness to learn in a hectic environment.
• Basic Microsoft office skills, outlook, word and excel.
• Reliable transportation.
• Assisting in production from time to time as a part of their training to understand how the business works and how their role as order processors effects and flows into production
• The Order Processor is responsible for editing and entering multiple product lines in the system.
• This includes interacting with internal and external customers to resolve order related questions or inquiries.
• Edit (the careful process of reviewing orders submitted by sales representatives for completeness and entering those orders into the data system) orders.
• Prioritize orders according to ship date requests or any identified special considerations.
• Verify sample and order specifications, extension of price, assign commission rate, and assign appropriate ship or proof date according to service schedule.
• Proof own work to identify errors or omissions.
• Select supplier / vendors and prepare / process purchase order for special stock and mill direct orders;
• email, fax, or mail purchase orders as necessary.
• Research / and resolve missing / incorrect specifications pertaining to orders;
• Including but not limited to contacting the sales representative or internal customer for clarification, researching dead files, etc.

• Request any required artwork from digital prep department and forward along with the purchase order for the production of mill jobs.
• Edit and enter open price orders after obtaining a quote from the Estimator.
• Use company specific resources for applying pricing and entering orders.
• Interact with the Sales Representative, vendors, and others to resolve work-related questions or inquiries.

Required Details

Experience : 1-2 Years Travel Required : No Clearance Required : No

Last updated : 2024-05-22