Description

This is a full-time position responsible for maintaining positive relationships with employees, growers, tourists, and local customers who visit the Sun-Maid Market. Must provide knowledgeable customer service while assisting with regular retail duties and responsibilities. This position is located at the Sun-Maid Market within the Operations Facility in Kingsburg, Ca.

• Perform retail customer service duties with a pleasant demeanor.

• Handle sales transactions, including discounts, special offers and Grower charges utilizing electronic cash register system (i.e. Clover system).

• Receive and process orders over the phone, including packing and shipping product (including calculating shipping charges).

• Retrieve inventory and supplies from plant warehouse (following all GMP regulations).

• Restock store shelves while maintaining a clean and organized retail store area and all storage areas.

• Adjust inventory on floor to accommodate date code requirements: “first in – first out.”

• Assemble custom gift baskets and gift boxes. 

• Process donation requests.

• Work closely with FedEx and UPS to process outgoing deliveries.

• Assist with physical and digital inventory management including annual physical inventory count. 

• Assist with administrative duties including but not limited to mail and package distribution, opening and closing of the registers, etc. 

• Other duties as assigned.

Requirements

Education and Experience

• High school diploma required. 

• General retail knowledge/experience preferred.

Skills

• Previous experience with the Clover system preferred.

• Previous customer service skills required.

• Strong interpersonal, oral, and written skills. 

• Must be proficient in Microsoft Excel, PowerPoint, and Word. 

• Bilingual Preferred.