OVERVIEW

The Food and Beverage Manager chooses high standards as a guiding principle every day. They cultivate a culture of authentic hospitality for all stakeholders that supports business objectives and growth while overseeing the daily administrative and operational tasks of the resort food and beverage department. Their responsibilities include customer service and hospitality, team member management, food and beverage preparation and service, safety and sanitation, food quality and inventory control, event catering, and financial management.

JOB DUTIES

• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Adheres to Suns Timekeeping Policy by reviewing, verifying accuracy, approving and submitting direct report(s) time recorded.
• Partners with Team Relations on team member counseling and recommendation of termination when appropriate.
• Conducts team member performance reviews and recommends compensation adjustments.
• Tracks sales and other key metrics to understand and drive all financial goals and objectives.
• Maintains kitchen and cooking areas and ensures kitchen equipment and food storage areas are clean, sanitary, and organized as required by the Health Department Rules and Regulations.
• Schedules labor by anticipating business activity while ensuring all positions are staffed and labor cost objectives are met.
• Collaborates with the Resort Manager and National Director of Food and Beverage to create the annual budget, maintains and monitors the budget throughout the year.
• Ensures a positive guest experience in all areas; responds to complaints quickly and effectively.
• Promotes and represents the food and beverage amenities, as well as the resort, to guests in a positive manner.
• Coordinates and develops daily and weekly menu specials based on food availability, meeting guests' needs and at a reasonable cost. Trains cooks and servers on these menu details and specials.
• Manages individual banks for each food and beverage unit. Collects, reconciles and deposits individual reports and monies daily.
• Supervises the condition, repair and appearance of all equipment and reports any malfunctions to the Resort Manager.
• Codes and submits invoices for payment.
• Other duties as assigned.
• Inventories and orders all operational needs for facilities, such as food, beverages, small wares, chemicals, cleaning supplies, and consumables.
• Monitors purchasing, storage, preparation, cooking, handling, and serving of all food and beverage products to ensure correct recipe, portion, and specification standards. Controls and minimizes waste.
• Ensures food safety and cleanliness standards are observed at all times (including food temperatures, refrigerator temperatures, food storage and display).
• Works as necessary in various roles and performs other duties as assigned, which may require using kitchen equipment (i.e. grills, ovens, fryers, meat slicers, food processors, etc.) or operating the cash register.
• Reports any kitchen equipment or maintenance issue to the maintenance department.
• Ensures team members comply with the appropriate policies and procedures.

REQUIREMENTS

• High School Diploma or GED (Required)
• 2 years of increasingly responsible restaurant/food service management experience.
• Demonstrated knowledge of restaurant administration, food preparation, and food safety
• Demonstrated leadership abilities
• Excellent customer service and communication skills
• Professional appearance
• Basic computer proficiency including the ability to use email and internet
• Strong organizational skills

REWARDING BENEFITS

At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental Plan
• Vision Plan
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life and Accidental Death and Dismemberment Insurance
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Paid Parental Leave
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty