The primary responsibility of the Resident Care Assistant (RCA) is to provide physical and psychosocial care to all residents in a manner that promotes dignity, choice, and individuality. This position reports to the shift supervisor as well as the Wellness Director.

Essential Functions

• Provides all necessary care and services to assigned residents and assists other wellness department associates as needed.

• Works collaboratively with peers and other team members.

• Provides assistance with activities of daily living such as with bathing, dressing, personal hygiene (includes: shaving, oral care, nail care, hair care, foot care), toileting, eating, and ambulation/mobility.

• Maintains professional demeanor at all times when interacting with residents and families.

• Reports any suspected or witnessed instances of verbal, mental, or physical abuse to licensed staff immediately.

• Utilizes safe transfer techniques when assisting residents with mobility.

• Washes residents’ laundry as needed.

• Understands and uses Centers for Disease Control and Prevention Standard Precautions, OSHA's Occupational Exposure to Bloodborne Pathogens standard, and follows established infection control procedures, hazardous communication, and other safety rules.

• Documents provision of services on company forms. • Operates designated medical equipment, copy, scan, fax machines, and telephone.

• Escorts residents and coordinates internal transportation needs.

• Assists residents with personal correspondence/telephone use when requested.

• Observes and reports changes in residents’ physical condition and cognitive/emotional status to Wellness Director or supervisor, as needed.

• Conducts room checks and resident rounds.

• Monitors for environmental safety hazards.

• Respond to emergencies in a prompt and calm manner; Immediately reports such emergencies to the supervisor.

• Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations.

• Follows-up with appropriate staff, residents, or other individuals regarding reported complaints, problems, and concerns.

Non-Essential Functions

• Participates in and supports the resident-centered activities program.

• Care for sensory enhancement devices such as eyeglasses and hearing aids.

• Completes housekeeping tasks such as bed-making, linen changes, vacuuming, emptying trash, and cleaning bathroom.

• Acts as ambassador and public relations representative to guests and other off-campus visitors.

• Copies special paperwork or forms.

• Assists in a variety of tasks related to dining (escort residents to dining room, assist with set-up and clean tables, serve meals, bus tables, etc.).

• Demonstrates an appreciation of the heritage, values and wisdom of the residents, and an understanding of the aging process.

• Collaborates with associates in other departments to assure necessary care and services are provided.

• Participates in projects or committees as assigned. • Performs related duties as assigned.

• Attends and participates in staff meetings and mandatory in-services. Knowledge, Skills, Abilities, and Experience

• Ability to read, write, and speak in English.

• Satisfactory completion of Resident Assistant skills competency checklist.

• Be in good physical health and free of communicable diseases; Lifting, bending, and pushing medication cart about residence is required.

• Must be able to lift 40 pounds.

• Completion of drug testing and criminal background check upon hire and upon request of supervisor.

• Experience in Assisted Living preferred