1 PPS Service Technician – Level I, II (Northern Atlanta, GA) Job in St. Louis, MO

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PPS Service Technician – Level I, II (Northern Atlanta, GA)

SumnerOne | PPS

St. Louis, MO | Full Time

$55k-74k (estimate)

1 Month Ago

PPS Service Technician – Level I, II (Northern Atlanta, GA)

SumnerOne | PPS St. Louis, MO

$55k-74k (estimate)

Full Time 1 Month Ago

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SumnerOne | PPS is Hiring a PPS Service Technician – Level I, II (Northern Atlanta, GA) Near St. Louis, MO

Location: Northern Atlanta, GA: Norcross, Buford, Duluth, Suwanee

Job Description:

As a PPS Service Technician, you'll install, maintain, and repair high-speed printing equipment at customer sites. Utilizing diagnostic tools and product schematics, you'll troubleshoot and resolve equipment failures, manage parts inventory, and oversee machine modifications. You'll also establish and maintain customer relations, understand their print management applications, and ensure optimal performance.

Responsibilities:

Install, maintain, and repair company products and systems at customer sites
Troubleshoot and resolve equipment and system failures using diagnostic tools, service aids, and product schematics
Manage parts inventory and territory to comply with established operating standards
Perform and oversee machine factory modifications and software/operating systems upgrades
Establish and maintain face-to-face customer relations
Understand the customer's entire workflow and associated print management applications
Maintain required interface with pre/post equipment and vendors
Schedule work activity to accommodate customer's working environment and end users SLAs
Stay updated on industry trends and competitive equipment

Qualifications:

Minimum of 2 years related field experience for Service Tech I or II
PC literacy and understanding of basic network concepts
Technical/Trade/Business Certificate preferred
Excellent customer service, communication, and organizational skills
Proven electro-mechanical skills
Proficiency in use of Microsoft Windows Operating Systems
Extensive knowledge of complete product systems, software, servers, and channel configuration
Ability to work effectively individually and in a team environment

Why PPS, A Sumner Company?

Auto Reimbursement Plan: Get compensated for your business travel expenses
100% Paid Group Benefits for Employees: Enjoy comprehensive benefits and retirement savings
Paid Holidays & Vacations: Take time off to recharge and relax with paid holidays and vacations
Company Uniforms: Look professional without spending a dime – we provide stylish shirts at no cost
Covered Travel Expenses: Travel worry-free knowing all your expenses are taken care of by PPS
Ongoing Training & Certifications: We offer continuous technical certifications and training
Company-Provided Equipment: Laptop, smart phone, and complete tool set, – all provided by PPS
Career Growth Opportunities: Opportunities for advancement and growth

Employment Information:

Please note, your employment with us is subject to the successful completion of several pre-employment screenings, including a pre-placement drug screen, verification of employment history, reference checks, criminal background check, DMV background check, and social security checks, where applicable. Additionally, you must demonstrate and maintain authorization to work legally in the United States to be eligible for employment.
Must hold a valid driver’s license; this position requires the ability to travel within the territory 100% of the time.
Reliable transportation is required.
Work in a 24X7 operating environment and be on call to provide superior customer response
Willingness to travel within the assigned territory and district, with potential for overtime as required.

PPS, a Sumner Company, is a nationwide service company specializing in the sales and service of high-speed printing equipment. As part of the Sumner family of businesses, we pride ourselves on our commitment to providing exceptional service and support to our customers. For a combined total of nearly 100 years, we’ve delivered capable, fast, best-in-class service for print businesses.