1 Dispatcher 3rd Shift Job in Fort Smith, AR
Summit Utilities is Hiring a Dispatcher 3rd Shift Near Fort Smith, AR
We have an exciting opportunity open for a Dispatcher, 3rd Shift in Fort Smith, AR.Position SummaryThe Dispatcher monitors, dispatches, and load balances work orders to field personnel to utilize field resources safely and efficiently. Monitors and responds to requests for information. Provides communication between customer service representatives and field personnel.
HoursSunday - 4pm - 12am
Monday - 4pm - 12am
Tuesday - OFF
Wednesday - OFF
Thursday - 12am - 8am
Friday- 12am - 8am
Saturday - 8am-4pm
This is a 24-hour office-overtime will be offered frequently in order to keep all shifts adequately covered.
Bargaining Unit position that includes a seniority system.
Primary Duties And Responsibilities
- Answers the phone and performs call-ahead request for field technicians
- Receives and dispatches emergency calls, emergency locates and customer complaints while ensuring that company procedures are followed.
- Dispatches orders via Mobile Data.
- Coordinates daily operational requirements between local supervision and service technician
- Routes work to service technicians.
- Monitors orders and reroutes as needed.
- Prioritizes work orders.
- Documents work orders.
- Resolves scheduling issues between the company’s Call Center, customers, and supervision to achieve optimum results
- Monitors daily reconciliation of all priority calls.
- High school diploma or General Equivalency Diploma
- 2 years of customer service or clerical experience using computerized systems
- Desired skills, one year experience with SAP or a mobile data dispatching system and at least one year experience in/or supporting gas distribution operations or at least one year of equivalent dispatching experience.
- Excellent verbal and written communication skills
- Computer skills to include MS Office
- Ability to multi-task in a fast-paced environment
- Basic mathematical skills
- Ability to reason logically and methodically
- A calm and compassionate demeanor
- Ability to work independently and address emergency situations
Summit Utilities, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with disability.
Job Summary
Full Time
Utilities
$33k-44k (estimate)
10/27/2023
05/30/2024
summitnaturalgasmaine.com
CENTENNIAL, CO
100 - 200
Private
KURT ADAMS
<$5M
Utilities
Related Companies
The job skills required for Dispatcher 3rd Shift include Customer Service, Scheduling, Written Communication, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher 3rd Shift. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher 3rd Shift. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispatcher 3rd Shift positions, which can be used as a reference in future career path planning. As a Dispatcher 3rd Shift, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher 3rd Shift. You can explore the career advancement for a Dispatcher 3rd Shift below and select your interested title to get hiring information.
If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dispatcher job description and responsibilities
Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie
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Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.
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A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.
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A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dispatcher jobs
Getting training and certification as a truck dispatcher.
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Communicate with all parties before & during the job and getting feedback and updates.
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Complete a City employment application.
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Dispatchers should use an understanding tone and approach when communicating with callers.
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Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.
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Step 3: View the best colleges and universities for Dispatcher.
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