Contract Management Operations Specialist

Job Overview:

Our client, an esteemed financial services firm, is seeking a Contract Management Operations Specialist. This role is critical in ensuring the accuracy and efficiency of contract management processes. The Contract Management Operations Specialist will manage special contract and vendor projects and act as a liaison between clients, vendors, and internal teams.

Key Responsibilities:

• Handle the entire contract delivery process for a portfolio of client contracts from start to finish.
• Serve as the main point of contact between clients, vendors, and colleagues, facilitating collaboration and achieving objectives.
• Maintain contracts and proposals within the Conga contract lifecycle management system (CLM).
• Act as a client representative during contract development and negotiation phases.
• Partner with the client’s legal team to ensure smooth contract communication and management.
• Translate contract terms into understandable language for non-specialists, addressing risks and client concerns.
• Review and validate contract language before it is submitted for executive and client/colleague approval.
• Draft documents and routine correspondences with high attention to detail and accuracy, creating new client communications as needed.
• Manage deadlines and provide ongoing status updates to managers and clients about items in the pipeline.
• Regularly summarize key projects and contracted vendors/consultants.
• Coordinate with accounts payable and clients on new contracts, guiding on invoices and reconciling them against contracts.
• Assist with various special projects and additional assignments as required.

Qualifications:

• Direct experience managing contracts and agreements is essential.
• Exceptional interpersonal communication skills, with the ability to interface effectively with senior-level clients and colleagues, both verbally and in writing.
• Capability to handle multiple projects simultaneously and prioritize tasks effectively using sound judgment.
• Ability to maintain professionalism and a positive attitude in a fast-paced environment.
• Motivated, efficient, proactive, with a customer service-oriented mindset.
• Strong relationship-building skills with both internal contacts and external clients.
• Excellent organizational skills and attention to detail, with superior professional writing abilities.
• Ability to follow processes, uphold policies and procedures, and think creatively when solving problems.
• Ability to work both independently and as part of a team.
• Capability to protect confidential and proprietary information of the firm.
• Proficiency with the MS Office Suite, including Word, Outlook, and Excel (specifically, a working knowledge of pivot tables, basic formulas and functions, and formatting), as well as Adobe Acrobat.
• Experience with contract management systems is a plus (such as Conga, Juro, ContractWorks, PandaDoc, etc.).
• Experience with IT agreements is advantageous but not required.
• Previous experience in a professional service, procurement, or law firm setting is preferred.

Additional Benefits:

• Fully funded health, vision, and dental insurance, 401K plan with company match, Generous PTO and paid holidays, Hybrid work environment, Health club reimbursement and more.