Why work for us:

Cornejo is an ever-growing company founded on solid family values. We maintain an excellent relationship with the Wichita community and strive to provide the best possible materials and services in our industry. To do that, we employ passionate and talented individuals who are dedicated, dependable, and ready to make a difference.

Compensation Range: $20 - $25 per hour based on experience

We Offer:

• Full Benefit Package available within your 1st 30 days of Employment!!
• Medical, Dental, Vision, Disability and Life Insurance
• 401k match
• Paid Holidays from day 1
• 2 Floating Holidays per year
• Generous Paid Time Off Plan
• Employee Stock Purchase Program

Summary

This is a skilled position requiring an understanding of the ready-mix concrete business. The dispatcher processes and coordinates the phone sales and distribution of concrete for multiple plants and vendors. Dispatch must be aware of special jobsite conditions that require specific trucks, spacing and slump requirements. Dispatcher needs to be familiar with delivery area and must be able to assist lost drivers in finding jobsites, determine travel times to jobs. Dispatcher must be customer service minded, be able to perform efficiently under pressure and work long hours when required. All job offers are contingent on pre employment drug screen and background check results.

Essential Duties and Responsibilities

• Must provide excellent customer service by phone and in person

• Communicate all pertinent dispatch activities to the appropriate individual, customer, or driver

• Responsible for the assignment and/or re-assignment of haulers for projects and fixed plants

• Track orders while monitoring demand, utilization and capacity while prioritizing work

• Monitor and track hauler performance, arrival times, loads per day and overall customer satisfaction

• Provide customer support (i.e., respond to inquiries, provide alternatives)

• Identify potential problems or opportunities

• Resolve and diffuse complaints

• Work with production staff to exceed the customers expectation

• Identify substitution or service opportunities

• Ensure all orders are complete and accurate in detail

Supervisory Responsibilities

None

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.

• High school diploma or general education degree (GED) required.

• Previous experience in dispatching or logistics preferred.

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence.

• Ability to add, subtract, multiple and divide in all units of measure, using whole numbers, common fractions, and decimals.

• To perform this job successfully, an individual should be able to type and use keyboards accurately and have knowledge of Database software. Should be proficient in Microsoft Office (Excel, Microsoft Word).

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee is frequently required to sit, use hands to finger, handle, or feel. The employee is frequently required to stand, walk, kneel, and bend. The employee must occasionally lift and/or move from 1-20 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions and moving mechanical parts. The noise level in the work environment is usually moderate.

Other Skills and Abilities

Ability to speak Spanish is a plus.

Standard Driver’s License is required.