3 Client Success Specialist Jobs in Silver Spring, MD
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Summit Group LLC is Hiring a Client Success Specialist Near Silver Spring, MD
For over 50 years, Summit Group has been helping companies “Live their Brand” through a multitude of solutions that include branded merchandise, reward & recognition technology and programs, eCommerce platforms and creative communication campaigns—all designed to impact employees, channel partners and clients. We pride ourselves in “Relentlessly Hunting for the Wow” for our teams and our clients. We believe that serving our clients starts internally with happy teams who feel appreciated and “Win as a Team”.
Summit Group is looking for a new Client Success Specialist - a vital part of the Client Success Team. The Client Success Specialist (CSS) will be responsible for supporting the Client Success Team sales activities, specifically generating ideas for revenue growth, creating client presentations, sourcing and merchandising products, and managing various projects. Ideally, the CSS helps the Client Success Team grow their business and provide a top-notch client experience.
PRIMARY RESPONSIBILITIES:
- Collaborate with the Client Success Executive and/or Client Success Director on ways to increase revenue.
- Create solutions based on client needs, to include researching information from suppliers, including costs, availability, and delivery schedule.
- Follow trends in the marketplace to best develop creative merchandise solutions.
- Manage projects within the Client Success team, coordinating multiple stakeholder groups to develop and execute deliverables.
- Participate in sales/supplier/client meetings to increase product and solutions knowledge.
- Create and design artwork for client orders and develop client proposals/presentations in Adobe Illustrator, PowerPoint and other programs.
- Understand and execute the order management process, to include working in a cloud-based NetSuite program.
- Be people-oriented, client-focused, and assertive in developing client and supplier relationships.
What does it take to be a successful Client Success Specialist?
- Creativity
- Initiative
- Results-driven
- Teamwork
- Problem-solving
- Relationship-building
- Attention to Detail
KNOWLEDGE & EXPERIENCE PREFERRED:
- Experience preferred in: B2B sales, inside sales, sales support, public relations, branded merchandise or marketing services
- Microsoft Office 365 proficiency
- Bachelor’s degree preferred but applicable experience will be considered
We believe in building Better Lives for our associates and offering excellent benefits and perks, to include:
- Comprehensive healthcare coverage
- Flexible PTO Program (vacations are encouraged!)
- Paid time off to “give back” to the community
- 401K retirement account to include an employer match
- Summit Wellness Program, to include unlimited access to a Wellness Coach
- Continuing education reimbursement
Culture means everything to us. Working at Summit will give you the opportunity to be around the best team members who are serious about family, values, and success. Together, the Summit team works hard to make our vision come alive, constantly finding ways to Build Stronger Brands to Create Richer Lives and a Better World.
Consider being a part of this exciting journey and join our dynamic, growing team today!
Job Summary
Full Time
Business Services
$72k-92k (estimate)
02/20/2024
05/10/2024
summitfoodservice.com
ALBUQUERQUE, NM
1,000 - 3,000
1999
Private
DAVID BREWER
<$5M
Business Services
Related Companies
About Summit Group LLC
Summit Food Service Management is a food and beverages company that specializes in providing food service management services.
If you are interested in becoming a Client Success Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Success Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Success Specialist job description and responsibilities
Works directly with the client success manager to ensure a clear understanding of customer's business needs and ensures that DFIN meets expectations.
03/18/2022: Provo, UT
Build meaningful relationships with each client to truly understand their challenges, and create custom solutions.
04/01/2022: Idaho Falls, ID
Client success specialists are accountable for managing churn and providing essential support.
02/20/2022: Cedar Falls, IA
They may also meet regularly with devs/product designers.
04/06/2022: Fayetteville, AR
Client success specialist look out for their customer’s business and work with them to find solutions to pain points.
02/20/2022: Cedar Falls, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Success Specialist jobs
Client success specialist should see disseminating learning from each of their onboarding experiences as a vital part of their job.
02/24/2022: Rapid City, SD
Generate excitement for new or developing products by keeping clients updated on their progress.
02/20/2022: Spartanburg, SC
Take the time to understand your client’s use-case and earn their trust.
01/31/2022: Wichita, KS
Apply for an entry-level client success position, gain knowledge and experience before moving up.
04/11/2022: Yakima, WA
Maintain understanding of relativity product features, road maps and benefits and effectively communicate to the client to ensure client success.
03/26/2022: Fayetteville, AR
Step 3: View the best colleges and universities for Client Success Specialist.
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