1 CMS Administrator Job in New York, NY
Sumitomo Mitsui Banking Corporation is Hiring a CMS Administrator Near New York, NY
SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC Rail Services LLC, Manufacturers Bank, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
The anticipated salary range for this role is between $40,000.00 and $60,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
Role Description
Responsible for addressing client inquiries and actively support cross-selling efforts by identifying client needs and suggesting solutions through introductions. Performs a variety of client service functions associated with supporting the strategic initiatives of the company to enable business development, revenue growth, client retention and growth, and sales delivery enhancements.
Role Objectives: Delivery
Partnering with the sales team, execute client processes from onboarding and account opening to closure and off-boarding. Support Transaction Banking products and services through intaking of client request, documentation gathering and submission, and operational processing. Monitor transaction progress on a regular basis and respond to client inquiries. Attend internal business meetings, providing service and client experience insight. Maintain a customer database including calls and results on all new and existing business relationships. Review current service processes and suggest opportunities for streamlining and improved customer service. Maintain documentation of established policies and procedures. Execute on customer retention strategy, delivering on KPIs to improve customer retention and expand services delivered to clients.
Role Objectives: Interpersonal
Build a network of internal contacts to facilitate clients requests, deliver necessary expertise to respond to client issues, and referrals for additional products and services needed by the client. Work with Sales and Relationship Management teams on client onboarding and service delivery and execution of customer satisfaction strategy. Partner with Risk and Compliance teams to review client requests for adherence to regulatory standards and risk guidelines. Coordinate with compliance, risk management, and legal to address settlement agent and correspondent bank issues.
Role Objectives: Expertise
Develop a strong understanding of the Transaction Banking sector, including internal and competitor offerings, to provide subject matter expertise and identify new products and services to clients that can potentially meet their needs. Demonstrate a working understanding of the firm's risk framework to identify and mitigate unwanted exposures, watching for when processes need to be adapted as needed by changes in regulation or risk appetite. Use solid verbal and written communication skills to interface with clients, keeping messaging clear and concise. Display functional project management skills to facilitate coordination between multiple parties to execute on transactions and track completion of key work-items.
Qualifications and Skills
Recommended years of experience: 0
Additional Requirements
SMBC’s employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.
Job Summary
Full Time
Banking
$66k-86k (estimate)
05/22/2024
07/20/2024
NANMATOU, SHANGHAI
1,000 - 3,000
2009
TATSUTA TOSHIYUKI
$200M - $500M
Banking
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