Summary of Position : Coordinating logistics arrangements / customer support / business development

Essential Duties and Responsibilities (other duties may be assigned)

• Coordinate and expedite the delivery of material in the most efficient and cost-effective manner
• Communicate with our customers with the latest updates on their shipment
• Arrange import / export clearance and tariff classification for customs house brokers / forwarders / nvocc / consolidators / carriers
• Knowledge of routing material according to customer’s request (may include drayage, trans-load / warehouse, etc.)
• Direct communication and follow-up with subcontractors to understand SGL’s handling requirements
• Investigate, resolve, and document any shipment discrepancies, analyze and suggest improvements
• Gathers vendor invoices and verify charges in order to schedule payment
• Quote rates and calculate costs of goods to be moved based on weight, volume, and transit mode / distance
• Evaluate and process insurance claims if required
• Other duties assigned as needed
• All duties must be done whether working remotely, or at an office location within hours approved by management
• Develop new business and new business opportunities by working with management

Supervisory responsibilities :

N / A

Qualifications

• Demonstrated knowledge of SAP / OPUS, claims, supply chains, Customs & Border Patrol (CBP) and compliance / FMC / PGA s
• Requires in-depth knowledge of the supply chain / logistics processes and current best practices
• Excellent oral and written communication skills, including detailed reporting abilities.

Education and Experience

• Associates’ Degree in Business or Supply Chain Management or related field required
• A minimum of 5 years’ import / export experience in the logistics field

Additional Skills and Abilities

Skills / Abilities

Highly organized, excellent problem-solving skills, superior follow-up skills

Computer Proficiency

Must be proficient in Microsoft Office, at least intermediary level, experience using SAP a plus

Language skills

Secondary language a plus

Mathematical skills

Superior math skills, including conversions

Reasoning ability

Certificates, Licenses, Registrations

HAZMAT certification a plus, TWIC card

Physical Demands / Work Environment

Physical Demands

Sitting for long periods

Work Environment

Office Environment

Ability to travel domestically

Pay Range : $45,000- $55,000

Last updated : 2024-05-13