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Inside Sales Representative - Full Time - La Porte (TX), United States
At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the future. Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter and more sustainable.
Join our Services_AME team within Services division in United States as Inside Sales Representative to help us take Turbo Services Sales to the next level.
PositionSummary
The Inside Sales Representative (ISR) has broad responsibilities related to customer service, sales, and project coordination. As business professionals their primary function is to build key relationships with their ISR peers, Area Sales Managers, Operations and customers. Essentially, they are the central hub between all departments with the organization. They are responsible for executing the business processes between those groups efficiently, consistently and with clear communication The ISR is a key role for the organization that allows interaction with all aspects of the business and is a great position for anyone with experience or someone with the positive attitude willing to learn. This position extends the opportunity to learn our business within the Oil & Gas, Petrochemical and Power Generation industries.
In this role you will be accountable for:
ISRs have duties and responsibilities in the following areas:
Customer / Account Management
The ISR supports the ASM by managing critical data in the company’s Business Management System.
The ISR’s can serve as the customer’s primary contact.
Responsibilities:
· Create and manage customer information in the company’s Business Management System
· Support customer visits onsite and offsite
· Provide updates on customer projects; serve as liaison between operations and customer for updates regarding deliveries, customer service issues, etc.
Proposal Management
The ISR is solely responsible for the generation of proposals.
The ISR coordinates and communicates the request for proposals and estimates. During the proposal process ISR serves as liaison between customer and operations for any commercial and/or technical clarification.
Responsibilities:
· Responsible for executing the proposal generation process within the Business Management System
· Revise or create proposals based upon inspection results or other in-process workscope changes
· Ensure all proposals are reviewed per Sulzer’s internal delegation of authority and create Margin Summary Review sheet
· Manage the storage / archiving of the proposals and related information
· The Terms and Conditions and handed to ASM and or RSM to complete the review process
Project/Commercial Management
The ISR is responsible for facilitating the completion of projects from the point of purchase order receipt to final invoice approval.
Responsibilities:
· Manage the receipt, review and processing of all purchase orders associated with their assigned ASM’s and business units
· Manage the release of all project scopes and project hand-offs to the operations group(s)
· Coordinate and manage as needed the resolution of project issues, questions and concerns
· Facilitate communications between the customer, ASM and operations group
· Perform invoice review and proforma approval
Quality / Continuous Improvement
The ISR is responsible for supporting the companies Quality / Lean initiatives to improve and add value to our customer’s experience
Responsibilities:
· Develop and maintain skills and procedures required for the generation of the highest quality proposals
· Support operations quality improvements
QESH (Quality, Environmental, Safety and Health)
The company is committed to having a zero accident workplace and that requires the involvement of all employees.
ISRs are committed to following and complying with Sulzer’s QESH regulations.
Responsibilities:
· Takes personal responsibility for their own, and co-worker’s safety
· Identify problems and areas of improvement and notify management accordingly
· Ensure customer visitors have received the required safety induction, are properly signed in and have the required PPE while on shop visits
To succeed in this role, you will need:
Your benefits:
Location: We are based in La Porte (TX).
Sulzer is an equal opportunity employer, committed to the strength of a diverse workforce.
PROUD TO BE PART OF 2021 FORBES WORLD'S BEST EMPLOYER LIST 2021
SULZER is proud to be ranked among the top 25 engineering companies worldwide – according to the Forbes World’s Best Employer list 2021.
Full Time
$70k-98k (estimate)
05/20/2023
05/11/2024
The job skills required for Sales Representative include Customer Service, Written Communication, Inside Sales, Initiative, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sales Representative positions, which can be used as a reference in future career path planning. As a Sales Representative, it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Representative. You can explore the career advancement for a Sales Representative below and select your interested title to get hiring information.