Sullivan's Marketplace

Grocery Manager

Department: StoreJob Status: Full Time

FLSA Status: Exempt

Reports To: Operations Manager

Amount of Travel Required: None

Job Type: Regular

Positions Supervised: All Staff

Work Schedule: Flexible

POSITION SUMMARY

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to

supervisory duties.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

•Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

•Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

•Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

•Inventory stock and reorder when inventory drops to a specified level.

•Instruct staff on how to handle difficult and complicated sales.

•Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.

•Assign employees to specific duties.

•Enforce safety, health, and security rules.

•Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

•Plan budgets and authorize payments and merchandise returns.

•Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

•Plan and prepare work schedules and keep records of employees' work schedules and time cards.

•Review inventory and sales records to prepare reports for management and budget departments.

•Examine products purchased for resale or received for storage to assess the condition of each product or item.

•Establish and implement policies, goals, objectives, and procedures for their department.

•Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

•Estimate consumer demand and determine the types and amounts of goods to be sold.

•Formulate pricing policies for merchandise, according to profitability requirements.

•Establish credit policies and operating procedures.

•Keep records of purchases, sales, and requisitions.

•Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.

POSITION QUALIFICATIONS

Competency Statement(s)

•Friendly - Ability to exhibit a cheerful demeanor toward others.

•Organized - Possessing the trait of being organized or following a systematic method of performing a task.

•Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.

•Accountability - Ability to accept responsibility and account for his/her actions.

•Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

•Presentation Skills - Ability to effectively present information publicly.

•Decision Making - Ability to make critical decisions while following company procedures.

•Delegating Responsibility - Ability to allocate authority and/or task responsibility to appropriate people.

•Team Builder - Ability to convince a group of people to work toward a goal.

•Responsible - Ability to be held accountable or answerable for one’s conduct.

•Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.

•Safety Awareness - Ability to identify and correct conditions that affect employee safety.

•Training - Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance.

•Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.

•Management Skills - Ability to organize and direct oneself and effectively supervise others.

•Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.

•Customer Oriented - Ability to take care of the customers’ needs while following company procedures.

•Communication, Written - Ability to communicate in writing clearly and concisely.

•Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.

•Communication, Oral - Ability to communicate effectively with others using the spoken word.

•Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.

•Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.

•Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.

SKILLS & ABILITIES

Education:High School Graduate or General Education Degree (GED): Required

Experience:2 plus years of experience in Grocery Store Management

Computer Skills:

Certifications & Licenses:

Other Requirements:

PHYSICAL DEMANDS

N (Not Applicable)Activity is not applicable to this position.

O (Occasionally)Position requires this activity up to 33% of the time (0 - 2.5 hrs/day)

F (Frequently)Position requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)

C (Constantly)Position requires this activity more than 66% of the time (5.5 hrs/day)

Physical Demands

Stand - C

Lift/Carry 10 lbs or less - C

Walk - F

Lift/Carry 11-20 lbs - C

Sit - O

Lift/Carry 21-50 lbs - F

Manually Manipulate - F

Lift/Carry 51-100 lbs - F

Reach Outward - F

Lift/Carry Over 100 lbs - O

Reach Above Shoulder - F

Climb Squat or Kneel - O 

Push/Pull - 12 lbs or less - C

Bend O

Lift/Carry 13-25 lbs - C

Grasp - F

Lift/Carry 26-40 lbs - F

Speak - F

Lift/Carry 41-100 lbs - O