Sugarbug is hiring an Orthodontic Treatment Coordinator

Sugarbug Dental & Orthodontics is an established Pediatric Dental and Orthodontic practice that has been serving the county of Ventura for over 10 years, just a short drive from the ocean in the city of Oxnard, CA. As our company has expanded and continues to grow, so do the opportunities to grow our team. Sugarbug is currently looking for an Orthodontic Treatment Coordinator to join our practice.

This position requires dedication to the delivery of quality oral health care for all children, a caring and compassionate nature and commitment to becoming an integral part of Sugarbug’s oral health care team. If you are interested in joining an established and growing practice, joining Sugarbug Dental & Orthodontics is a great opportunity for you.

Duties may include but are not limited to the following:

• Greet patients with a smile
• Interact with children
• Answer telephones
• Post payments to patient accounts
• Create accounts for new patients
• Check patient eligibility
• Schedule follow-up appointments as directed
• Present treatment plans to patients
• Present payment plans to patients
• Coordinate fees and insurance benefits for patients 
• Present available financial options and payment methods
• Coordinate patient flow
• Confirm patient appointments
• Submit treatment plans for predetermination of benefits
• Check messages (email and phone)
• Keep patients’ insurance information up to date 
• Other duties as assigned by management

Skills/Qualifications:

Experience

• 2 years’ office experience preferred
• Bachelor's degree preferred
• Working knowledge of computers for word processing, scheduling, insurance claims processing and records management (list software experience required including any specific dental software)

Education

• Bachelor's degree preferred

 Interpersonal

• Good interpersonal skills to maintain effective rapport with patients, dentists, other staff members and community
• Excellent verbal and written communication skills.
• Commitment to excellence and high standards.
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
• Strong interpersonal skills.
• Ability to understand and follow written and verbal instructions
• Ability to deal effectively with diverse individuals at all organizational levels.
• Good judgment with the ability to make timely and sound decisions
• Creative, flexible, and innovative team player
• Ability to work independently and as a member of various teams and committees.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Acute attention to detail.
• Demonstrated ability to plan and organize projects.
• Understanding of general dental operations and patient flow issues. 
• Ability to read, analyzes, and interprets common insurance plans and financial information. 
• Ability to draw valid conclusions, applies sound judgment in making decisions, and make decisions under pressure. 
• Ability to respond to common inquiries from patients/parents. 
• Ability to apply basic mathematical concepts such as division, multiplication, fractions, and percentages to practical situations.

- Bilingual (English/Spanish) preferred but not mandatory

-Compensation (31-54k yearly range based on hourly pay) based on Experience and Education