Join Our Team : Entry Level Customer Service Assistant

Are you passionate about providing exceptional customer service and eager to start your career in a dynamic environment? Style Netbox is looking for a dedicated Entry Level Customer Service Assistant to join our team.

About the Role : As an Entry Level Customer Service Assistant at Style Netbox, you'll play a crucial role in ensuring our clients receive outstanding service and support.

You'll assist with inquiries, resolve issues, and help maintain strong client relationships, all while learning and growing in a creative and innovative setting.

Responsibilities :

• Respond promptly to customer inquiries via phone, email, and chat in a professional and courteous manner.
• Assist customers with product or service-related questions, troubleshooting, and providing solutions.
• Process orders, returns, and exchanges accurately and efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with internal teams to address customer concerns and escalate issues as needed.
• Stay informed about our products, services, and industry trends to better assist customers.

Qualifications :

• High school diploma or equivalent; college degree in Marketing, Communications, or related field preferred.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills with a customer-centric approach.
• Ability to multitask, prioritize, and manage time effectively.
• Proficiency in basic computer skills and familiarity with CRM software is a plus.

Benefits :

• Monday to Friday schedule with 8-hour workdays for a healthy work-life balance.
• Opportunity to work in a collaborative and creative environment.
• Potential for career growth and advancement within the company.
• Access to training and development resources to enhance your skills.

If you're ready to kickstart your career in customer service and contribute to the success of our clients, apply now to join Style Netbox as an Entry Level Customer Service Assistant! Let's redefine brands together.

Apply today!

Last updated : 2024-05-11