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Call Center Representative
Randstad Scottsdale, AZ
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$61k-77k (estimate)
Full Time 1 Week Ago
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Randstad is Hiring a Call Center Representative Near Scottsdale, AZ

call center representative.scottsdale , arizonaposted may 6, 2024job detailssummary$20 - $23 per hourtemporaryhigh schoolcategory office and administrative support occupationsreferenceAB_4529343job detailsWorking as a Randstad Associate answering and assisting investors with questions, monetary transactions, financial products and services. You'll be much more than a customer service professional. You'll be a technical subject matter expert (paid training provided). You will be using virtual technology to develop relationships with clients and understand their unique investment to position the appropriate solutions or actions. Onsite Tuesday-Thursday June 7th start date Scottsdale, AZsalary: $20 - $23 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High SchoolResponsibilitiesHave strong communication and relationship management skills.Like to work hard in a professional environment that stresses respect and teamwork.Excel in explaining complex information in ways that are easy to understand.Want to be part of a small team that's motivated by helping others and serving the best interests of Vanguard's investors.Demonstrate self-motivation and an overall drive to succeed.Are flexible and thrive in fast-paced work environments.Ability to learn and adapt to changing situations easily.Willingness to develop knowledge of the finance industry.Core Responsibilities• Serves as the initial point of contact for clients. Responds to requests for investment, fund, and account information. Resolves general account issues.• Follows standardized processes to complete monetary and administrative transactions.• Documents and reports client feedback for process improvement efforts.• Uses consultative approach to position products and services to clients.• Develops basic knowledge of Vanguard funds, products, and services, and of the overall Financial Services industry.• Participates in special projects and performs other duties as assigned.This position will be onsite Tuesday - ThursdaySkillsCustomer ServiceCall CenterData EntryQualificationsYears of experience: 0 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.get in touchwe are here to help you with your questions.CWcamry watson 1 610 503 8947 (tel: 1 610 503 8947)camry.watson@randstadusa.com

Job Summary

JOB TYPE

Full Time

SALARY

$61k-77k (estimate)

POST DATE

05/21/2024

EXPIRATION DATE

06/09/2024

WEBSITE

randstad.com

HEADQUARTERS

NUNGAMBAKKAM, TAMIL NADU

SIZE

>50,000

FOUNDED

1960

CEO

VISWANATH PUDUKKOD SUBRAMANIAN

REVENUE

$200M - $500M

INDUSTRY

Business Services

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The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

02/28/2022: Jamestown, NY

Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

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