As the IT Business Analysis Manager, you will be responsible for building strong collaborative relationships with the Joint Replacement teams and IT Business Partners to ensure consistency in the customer relationship, providing knowledge and expertise to department heads and process owners in identifying opportunities for technology and supporting prioritization.

Who We Want

Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.

Subject matter experts. Managers who not only oversee the collection, review, and analysis of data but can interpret, translate, and present on all various matters as needed.

Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders, senior management, and their teams. 

What You Will Do

• ​​​Build and maintain strong relationships with the divisional teams and act as a liaison between the IT Business partner, IT teams and the Division.
• Build a strong understanding of the commercial processes (including sales, marketing, and other associated functions) within the Joint Replacement division and apply this understanding to IT strategies and implementations.
• Improve the business analysis function through best practices, process management, mentoring, and education.
• Manage relationships with high level business stakeholders.
• Partner with business and technical teams to drive consensus on the best solution to business problems and the delivery of new solutions and enhancements.
• Define tangible use cases that align desired technology output to commercial objectives.
• Ensure clear communication between business stakeholders and IT technical teams.

What You Need

• Bachelor’s degree in Business Administration, Computer Information Systems, or equivalent required.
• Minimum 8 years of professional experience required.
• Experience with process mapping is required.
• Experience documenting complex processes and presenting them in a clear and understandable format is required.
• Experience understanding, evaluating, and recommending changes to business processes are required.
• Knowledge of medical device and/or pharmaceutical industry and basic knowledge of adjacent areas in terms of processes, organization, products and IS requirements preferred.
• Experience working with high level business stakeholders is preferred.
• Experience working in an agency-regulated environment is preferred.
• Knowledge of Agile Development methodologies is preferred.