Overview:
We are seeking a friendly and outgoing individual to join our team as a Host/Hostess. As a Host/Hostess, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive dining experience. This is a great opportunity to work in a fast-paced and dynamic environment.

Responsibilities:
- Greet guests with a warm and friendly welcome
- Seat guests and manage the seating chart
- Answer phone calls and assist with reservations
- Provide accurate wait times and monitor the waiting list
- Maintain cleanliness and organization of the host/host station
- Assist with guest inquiries and provide information about the restaurant or hotel
- Collaborate with servers, bussers, and kitchen staff to ensure smooth operations
- Handle guest complaints or concerns in a professional manner
- Use Aloha POS or similar systems to manage guest orders and payments

Skills:
- Excellent customer service skills with a friendly and approachable demeanor
- Strong phone etiquette and communication skills
- Ability to build positive relationships with guests and provide exceptional guest relations
- Knowledge of guest services principles and practices
- Familiarity with POS systems, preferably Aloha POS or similar software
- Previous experience in food service or hospitality industry is preferred but not required

Join our team today and be part of a dynamic restaurant/hotel environment where you can showcase your customer service skills while providing an exceptional dining experience for our guests.

Job Type: Part-time

Pay: $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance

Ability to Commute:

• Providence, RI 02908 (Required)

Ability to Relocate:

• Providence, RI 02908: Relocate before starting work (Required)

Work Location: In person