• Work varying weekday shifts as well as Saturdays and Sundays-- responsible for the weekend production of the studio
• Ensure implementation of Stretch Zone’s standard policies and procedures for business financial management 
• Exhibit leadership by engaging in all studio activities (lead by example)
• Successfully resolve customer service challenges
• Maximize member retention and relationships
• Assists the General Manager in meeting performance metrics, revenue, inventory and facilities maintenance as needed
• Ability to recognize areas of improvement and make changes using good judgment
• Assists the General Manager in the execution of the company’s marketing and social media efforts to promote the studio and brand as needed
• Contribute to and maintain the Culture of Stretch Zone*
• Follow the routine studio cleaning checklist (pre/during/post shift) and maintain an organized and clean front desk area
• Oversee all functions of the front desk, including but not limited to: answering phones,
  greeting prospective and current clients, check-ins, booking demos and dealing with any customer concerns
• Marketing outside and community events is a must
• Complete a one to two week training where you will be taught the Stretch Zone methodology.
• Other duties as assigned

Job Summary