SCHEDULE : MON-FRI 11:30AM-8PM. Open to weekends as needed.

The Operations Supervisor position provides street level supervision and is considered a “working supervisor.” In the absence of the local account Program Manager, the operations supervisor serves as the primary supervisor on their respective shift. They provide consistent street level contact for all Ambassadors and reports to the local account Program Manager.

The Operations Supervisor is required to complete basic duties of Safety Hospitality Ambassadors and Cleaning Ambassadors. Those duties may include pressure washing, weed abatement, graffiti reporting and removal, painting, minor landscaping, patrols on foot, bicycle, Segway and vehicle, quality of life interactions, business and merchant checks, crime prevention, and hospitality the direction of the Streetplus local account program manager, the operations supervisor is required to assist with other administrative duties as necessary.

BASIC RESPONSIBILITIES

1. Provide visible presence, while wearing the authorized uniform, within the boundaries of the District and within their assigned Zone with the primary emphasis.

2. Conduct visibility patrols within assigned Zone and within the boundaries of the District. These patrols are completed by walking, riding a bicycle, Segway or driving a vehicle.

3. Provide hospitality services by interacting with pedestrians in a polite and professional manner, offering assistance, information and directions.

4. Identify, report and correct conditions that adversely impact the District and those that work, live and visit the District.

5. Record the time, location and nature of activities that are unusual, suspicious or illegal and report to appropriate agency and supervisor or manager.

6. Have knowledge of local ordinances related to quality of life, to include public intoxication, public urination, open container, loitering, trespassing, panhandling and other similar incidents adversely affecting the District.

7. Interact with homeless persons and educate them on available resources.

8. Complete basic duties related to keeping the District clean, such as pressure washing, weed abatement, graffiti reporting and removal, painting and minor landscaping

9. At the beginning of the shift, share the daily work plan to ensure employees fully understand what needs to be accomplished during the shift.

10. Make Zone and work assignments.

11. Conduct uniform and personal appearance inspections of all employees.

12. Review the workweek schedule and special assignments requiring attention or a change in the schedule.

13. Ensure equipment has been inspected and required checklists completed prior to the equipment being used.

14. Deliver training in accordance with corporate policy and local requirements.

15. Check work assignments to ensure employees have completed work in such a manner to exceed customer and Streetplus expectations.

16. Ensure all employees have necessary equipment, supplies and information to perform their duties.

17. Create goodwill by making daily contacts with business owners, business managers, stakeholders and others associated with the program.

18. Pick up trash, such as newspapers, bottles, cans and other small debris and notify the supervisor or manager of spills and large debris or areas needing attention.

19. Other duties, as assigned by the supervisor or manager.

Job Type: Full-time

Pay: $22.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person