DESCRIPTION

The Manager In Training creates a memorable customer experience by providing fast, friendly
service and consistent, quality products. This role is responsible for performing all
job duties in a manner consistent with current company processes and
procedures and maintaining all food safety and sanitation standards.

ESSENTIAL DUTIES & RESPONSIBILITIES:
• Greet and connect with each customer
• Welcome questions and seek opportunities to educate on our products
• Suggestively sell gift cards, complementary/additional products, and
merchandise
• Solicit order, enter sale, and process payment in a timely and friendly fashion
• Manage cash drawer, following established cash handling procedures
• Serve all customer orders according to recipe and aesthetic guidelines
• Deliver products within established speed of service guidelines and identify
drink upon delivery
• Operate and maintain cleanliness of all store equipment
• Optimize workflow efficiency by restocking workstations, food, supplies, and
merchandise
• Maintain cleanliness of coworker and customer areas

• Demonstrate genuine appreciation to each customer

• Help with Invetory and Milk Orders
• Handle Bank Deposits
• Creating schedules for the store
• Join weekly Manager meetings with the owner and other mangers of the Scooters Franchise

www.scooterscoffee.com

QUALIFICATIONS
• Passion for people
• Ability to work cooperatively in a team environment
• Commitment to master brand recipes and techniques
• Dependability
• Energetic, fast-paced, flexible work style
• Ability to learn quickly, problem solve, and handle multiple duties

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter’s Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

You are applying to work with a franchisee of Scooter’s Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.