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SEI Strayer University - Student Services Coach
This position serves as the primary contact for students, from orientation through the completion of their program. Our coaches manage a pipeline of students by coaching, motivating, mentoring, removing barriers, issue ownership through resolution, strategies for completion and progress.
Coaches help students clarify key decision-points and identify solutions and alternatives which align with the students' motivations and goals.
Student service coaches utilize strong relationship-building and influencing skills resulting in positive student behaviors and outcomes, contributing to overall student success and persistence.
Who we are :
Who you are :
What you’ll do :
Job Type : Full Time
Pay : $23.00 per hour
Education : Associate degree is acceptable.
Bachelor’s Degree from an accredited institution is desired.
Benefits :Schedule :
The schedule is 4 days a week at the campus and 1 day remote. On the remote day you will be working 12-9 pm. That time will be adjusted by your time zone.
You will also be required to work 1 rotating Saturday a month for 4 hours. On that Saturday you will work remotely, and your shift could be either 9-1pm or 1-5 pm.
A credit check will be conducted on applicants for particular job categories, such as Student Financial Services and Student Services positions, in accordance with applicable law.
An offer of employment for a position that requires a credit check will be made contingent upon Strayer’s receipt of a satisfactory credit report.
Other :
Must be able to travel occasionally should a business need arise. For most roles travel would not be common. Travel may involve plane, car or metro.
In accordance with ADA policies, reasonable accommodations regarding travel limitations can be provided. Travel will be more common for roles such as Account Executives (25 - 50%), senior leaders (10 20%) or Capella Core Faculty (5 10%).
Ability to work onsite in Corporate or Campus location (in a typical office environment) may be required based on role.
If so, this would include being mobile within the office, including movement from floor-to-floor using elevators or stairs.
If offsite or hybrid role, must have access to work in setting which enables meeting all requirements of the role (including privacy, reliable internet access, phone, ability to video conference, etc.
at a remote location.
Faculty and Federal Work Study roles require access to work in setting which enables meeting all requirements of the role (including computer, privacy, reliable internet access, phone, ability to video conference, etc.
at a remote location.
SEI is an Equal Opportunity employer committed to a diverse and inclusive community. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary and benefits package.
The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge / skills, experience, business needs, geographical location, and internal pay equity.
Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below.
$19.50 - $29.75 - Hourly
Last updated : 2024-05-22
Full Time
Colleges & Universities
$42k-56k (estimate)
05/23/2024
05/31/2024
strategiceducation.com
HERNDON, VA
3,000 - 7,500
1892
Public
KARL MCDONNELL
$1B - $3B
Colleges & Universities
Strayer Education is a Virginia-based educational management organization that improves college affordability, engagement, and workforce readiness for students.