Job Summary

The Security Consultant – Remediation Engineering will serve as a subject matter expert in supporting and delivering remediation assistance to customers.

This role will help clients with their remediation efforts for core infrastructure-systems within the environment while assisting in identifying opportunities for automation, process improvements, and industry best practices when implementing changes to complex environments. Security Consultant – Remediation Engineering will also serve as a mentor to other consultants within the practice discipline.

This position will report to the Practice Manager - Security Operations within Stratascale.

This position will report to Charlotte, NC on a hybrid work schedule as determined by Stratascale management.

About Us

Stratascale, an SHI company, brings together the benefits of 31 years' experience delivering the very best technologies with a fresh consultative approach to designing, delivering and supporting the technology our customers need to transform their business. We call it Digital Agility.

 To learn more about Stratascale visit our website: https://stratascale.com/ 

Responsibilities

Includes, but not limited to:

• Provide expertise on Patch Management and Remediation services to clients
• Proactively identify customer needs and requirements through data, customer engagement and other methods to recommend appropriate solutions and service opportunities
• Support competitive selling motions and guidance to field and team resources
• Proactively identify customer needs/requirements through data, customer engagement and other methods to recommend appropriate solutions and services opportunities
• Engage with internal sales and technical teams to support solution sales cycle, qualify opportunities, close open pipeline, scope and ensure successful solution delivery
• Stay educated on new product technology, tangential team capabilities, and other specific offerings or programs emerging within our company and within the practice industry
• Identify areas for continued advancement of strategies aligned with Industry direction, client need, practice scope and present solutions to leadership
• Execute consulting projects by creating deliverables, completing project deliverables successfully, and ensuring client needs and practice obligations are met successfully
• Provide subject matter expertise on security implications of patches & support to core infrastructure systems to include, but not limited to patching of Windows Servers/Clients, Linux devices, SCCM, DNS, DHCP, and knowledge of virtualization technologies.
• Assisting in coordinating remediation activities of customer assets with stakeholders and communicate impacts, expectations, and timelines of efforts.
• Participate in the development of cross practice training or delegate trainings to team members on practice discipline capability, associated offerings, industry positioning and selling strategies
• Collaborate with peer practice leaders to develop and optimize cross practice capabilities as appropriate
• Serve as a subject matter expert in designing, architecting, and delivering remediation solutions

Qualifications

• Bachelor's Degree or relevant work experience required 
• Minimum 5 years client-facing experience working on complex security engineering-based projects and solutions services
• Experience with ITIL Processes such as Incident/Problem/Change Management
• Strong fundamental understanding of patching and securing core infrastructure within organizations and how to best implement security updates and hardening guidelines.
• Proven understanding of group policies, VMWare, cloud solutions like Azure or AWS, Active Directory or WSUS, and experience writing scripts for process automation of applications databases or scheduling.
• Demonstrate technical knowledge in the management and configuration of operating systems, networks, and software including knowledge of OS authentication mechanisms, permissions, and a solid understanding of networking
• Expert knowledge of supported practice focused product and services
• Comprehensive knowledge and understanding of operating system and software vulnerabilities.

Required Skills

• Demonstrate a real passion for team technology solutions design and delivery
• Outstanding written and verbal communication and strong ability to build relationships with customers, partners and staff members
• Proactive and self-motivated mindset
• Excellent negotiation skills
• Ability to resolve and close complex technical and selling situations while support competitive selling motions
• Ability to work effectively, add value as a team member
• Ability to train and disseminate information within an area or operation and work effectively within all levels of an organization, both internally and externally
• Ability to influence and lead all aspects of sales cycle and engage appropriate internal and external subject matter experts as needed
• Ability to engage and discuss technical and non-technical concepts and explain complex problems with a wide array of customer audience types including C-Suite, VP/Director,
• Architect, Engineer and Analyst resources Ability to participate and lead demand generation and marketing efforts focused on pipeline generation when needed
• Willingness, drive and winning mindset to compete in customer opportunities
• Entrepreneurial mindset with ability to identify value in unstructured situations
• Emotional intelligence, flexible work style, and excellent diplomatic skills across all levels of the organization
• Attention to detail, organization, and follow up skills are critical
• Ability and Initiative to research and resolve problems with a positive attitude Excellent presentation skills and comfortable leading meetings and discussions
• Delegation skills with the ability to efficiently and effectively assign tasks to staff by identifying their skillsets while ensuring staff accountability and productivity
• Problem solving skills with the ability to serve as an escalation point and knowledgeable resource and direct resolution while accessing circumstances and current information to make informed and best decision
• Ability to monitor employee performance in a fair and consistent manner and provide actionable feedback, address personnel issues, and provide employee recognition
• Ability to develop and manage mentoring relationship by building trust, setting goals, respecting employees, promoting confidence and keeping the mentoring relationship on track
• Ability to clearly define roles and responsibilities, establish short-and long- term goals, use open and supportive communication, and collaboratively solving problems

Certifications Required

Certifications below are preferred but not required:

• Industry certifications:
  • CompTIA Security
  • Powershell
  • ITIL v3 Foundations Certification, Red Hat Certifications, AWS and MCSE certifications
• Vendor Solutions and product specific certifications or experience (or equivalent):
  • Microsoft
  • Tanium TCO and TCA
  • Automox
  • Puppet
  • Ansible

Unique Requirements

• Attend virtual customer meetings when appropriate
• Travel to customer sites, partner sites, conferences, and Stratascale offices up to 10% annually

Additional Information

• The estimated annual pay range for this position is $110,000 - $145,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Compensation Structure

Approved Min (Total Target Comp)

Approved Max (Total Target Comp)

Job Wrapping 1