The General Manager oversees all aspects of operations at the Hotel, day to day staff management and the safety and security of guests, employees and the Hotel as an asset. This individual is expected to be an ambassador for the brand and the hotel, provide leadership and strategic planning to all departments to support our Company’s mission and values. She/he will work with above property leadership, hotel ownership and other stakeholders to ensure profitability and guest satisfaction.Duties and ResponsibilitiesIncluding, but not limited to:1.Provide exceptional leadership to Hotel staff to motivate and create a culture of learning and growth2.Ensure full compliance to company, brand and hotel standards, policies and procedures3.Hold daily meetings with staff and regular management meetings to support clear communication and direction4.Lead team in providing excellent customer service to guests. Be responsive to guest concerns and take proactive steps to ensure guest satisfaction5.Prepare, present and meet timeliness expectations submitting Hotel’s forecast, budget, marketing plans and month-end reports6.Manage finances by submitting invoices timely, making daily bank cash deposits, and actively pursuing payment of collections accounts7.Promote and market the business to meet or exceed forecasted revenue goals8.Deliver clear, timely and specific feedback to staff9.Support the open-door policy and all Human Resources policies to encourage a positive environment for all employees, and to reduce turnover10.Ensure adequate tools and supplies are ordered timely and available to support maintenance, housekeeping, food & beverage and all areas of Hotel11.Oversee renovations, furnishing changes, interior and exterior cleanliness and landscaping12.Prepare for and successfully pass all internal and external audits13.Maintain relationships with contractors and suppliers14.Other duties as assigned or needed to achieve success Requirements•Prior General Manager, Assistant General Manager or Manager Trainee experience required. Guest Service Manager experience may be acceptable in certain rare situations•Five years of progressively more responsible hotel management positions preferred•Hotel brand experience preferred•Must have a reliable insured vehicle and a satisfactory driving record.Strand ValuesAll employees are expected to embody the values listed below with co-workers,guests and any visitors or other employees come in contact with.Service – passionately service our owners, employees and guestsTeam Oriented – working together to achieve resultsResponsive – timely responding to our customersAccountable – taking ownership of resultsNoble Spirit – high moral character, integrity, courage, generosity and honorDynamic – initiate positive changeWork Environment•Frequent sitting, standing and walking•Frequent trunk rotation while sitting and standing•Vision – frequent use of close, peripheral and depth/distance along with the frequent ability to adjust focus•Hands/Fingers – frequent typing and use of fine motor skills•Occasional bending forward while sitting and standing•Occasional reaching both above and below shoulder•Occasional lifting, carrying, pushing and pulling up to 25 lbs.