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Straight Edge Technology, Inc.
Corpus Christi, TX | Full Time
$36k-46k (estimate)
1 Month Ago
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AutoNation
Corpus Christi, TX | Full Time
$41k-52k (estimate)
4 Months Ago
Service Coordinator
$36k-46k (estimate)
Full Time | IT Outsourcing & Consulting 1 Month Ago
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Straight Edge Technology, Inc. is Hiring a Service Coordinator Near Corpus Christi, TX

We are growing and adding to our team!

More specifically, we need a Service Coordinator and Team Lead that are Humble, Hungry, and Smart.

Founded in 2006, Straight Edge Technology is a company committed to excellence and working with a purpose. We want to create an environment that encourages team work, and allows employees to strive for the same core values.

Our Service Coordinator will provide management and leadership of every service request with clients as they report issues or areas of technology where they need assistance. Using our Service Department standards for issue tracking, and best in class tools, our Service Coordinator will manage our Service Desk to exceed the expectations of our clients, and delight them with Customer Service not found anywhere else. We don't just fix computers here.

So, what does a Service Coordinator do?

  • Answer client calls on phone
  • Translates requests from clients to accurate internal service tickets using Autotask
  • Receives client requests via email or customer portal
  • Communicates with clients about issues and resolution status
  • Assigns service requests to technicians by matching skill set to the problem and monitoring workloads
  • Schedules technicians to client worksites as appropriate
  • Performs follow up with technicians regarding status of tickets
  • Supervises technicians and monitors success measures
  • Coordinates appointments with vendors

So you’ll need strong interpersonal and communication skills, attention to detail, and a knock-‘em-dead attitude. We need a person who thrives when they are juggling numerous tasks. We need you to be open to ideas and bring your own new ideas to the team; we offer a fun, engaging, supportive environment in which your ideas can thrive. So if you’re looking for a place where you can constantly learn more and contribute to a team, this is it.

Does this sound just like you so far? Okay, good. Read on.

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$36k-46k (estimate)

POST DATE

04/04/2024

EXPIRATION DATE

05/08/2024

WEBSITE

straightedgetech.com

HEADQUARTERS

Corpus Christi, TX

SIZE

<25

INDUSTRY

IT Outsourcing & Consulting

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The job skills required for Service Coordinator include Customer Service, Communication Skills, Microsoft Office, Flexibility, Attention to Detail, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Coordinator positions, which can be used as a reference in future career path planning. As a Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator. You can explore the career advancement for a Service Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Coordinator job description and responsibilities

Volunteer coordinators must use marketing tools such as outreach programs and emails to attract new customers and maintain relationships with existing customers.

01/10/2022: Galveston, TX

The service coordinator acts as the clients’ advocate, explains the available options to the clients, and keeps records of the services offered.

03/03/2022: Ogden, UT

A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.

02/08/2022: Bangor, ME

A residential coordinator oversees the daily operations of nursing homes, ensuring patients get to receive optimal care and service.

01/13/2022: Rapid City, SD

Provided field support to environmental consulting companies and ensured a high level of customer service and customer satisfaction.

12/29/2021: New Bedford, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Coordinator jobs

A Service Coordinator works with a variety of healthcare professionals like Nurses to ensure their clients receive the best treatment possible.

01/08/2022: Petaluma, CA

A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.

02/06/2022: Charlotte, NC

May responsible to provide medically related social work services so that each resident may attain or maintain the highest practicable level of physical and mental health.

02/26/2022: Clarksville, TN

Service Coordinator may monitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactory.

02/13/2022: Dallas, TX

Must provide excellent customer service via active listening, a positive attitude, and professional and personalized communication.

03/05/2022: Saginaw, MI

Step 3: View the best colleges and universities for Service Coordinator.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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