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Operations Manager

Atlanta, GA | Full Time
Expired

Job Description

About the Operations Manager:

Stord is looking for an Operations Manager with strong communication skills and experience as a leader of leaders. This person must be able to lead others through effective decision making and demonstrate a sense of responsibility in leading a team that supports the execution of all processes and procedures related to inventory accuracy, including performing warehouse bin accuracy and maintaining inventory shrink. They possess a strong ability to utilize Order Management System and various types of material handling equipment.

Our Ops Manager will lead the execution of all processes and procedures related to inventory accuracy, perform warehouse bin accuracy, maintain inventory shrink, and utilizes our Order Management System and various types of material handling equipment.

Must be flexible with the ability to work overtime as needed including evenings and weekends. 

 

What You'll Do:

  • Responsible for day to day operations for the entire fulfillment center including inbound flow, put away, outbound, B2C and B2B, and returns.
  • Lead and develop a team of Area Managers, operations leads and warehouse associates to deliver on daily goals. 
  • Responsible for setting and maintaining all operational KPIs in the four walls - warehouse location accuracy, dock to stock, outbound SLA, Order productivity, personnel productivity
  • Responsible for budgeting and payroll (operational P&L)
  • Responsible for scheduling and staffing to plan
  • Responsible for ensuring operational success during new client launches
  • Responsible for the development and coaching of all Area Managers, Leads and associates
  • Partner with cross functional teams including industrial engineering, solutions engineering, customer quality, and implementations 
  • Work closely with support staff (HR, Safety, Customer Service, Other Ops Leaders) to drive results 
  • Address operational and personnel issues affecting functional area 
  • Perform additional duties as assigned

 

What You'll Need:

  • Minimum 5 years experience in a high volume direct to consumer environment in a manager level role or higher
  • Experience leading salaried teams of 5 salaried employees or more
  • Experience leading teams of 60 non-exempt or more
  • Experience running and leading a highly technical operation, including automation
  • Experience working in a 200k sq ft facility or larger
  • Experience leading or being a direct contributor in operational startups or change management projects
  • Experience using Warehouse Management Systems (WMS) from a configuration and troubleshooting perspective
  • Advanced knowledge of Excel
  • Bachelor’s Degree or relevant experience.
  • Previous leadership experience. 
  • Possesses strong organizational and time management skills, driving tasks to completion.
  • Excellent communication and interpersonal skills. Able to interact effectively with all levels of management and support teams. 
  • Able to transport up to 20 lbs. 
  • Able to perform basic mathematical calculations.
  • Able to build solid, effective working relationships with others.
  • Able to constructively work under stress and pressure when faced with high workloads and deadlines.
  • Able to effectively use relevant material handling equipment (i.e forklifts).
  • Able to express ideas clearly and convey necessary information.
  • Able to work in a Distribution center environment which includes exposure to work at varying heights; varying temperatures; moderate and consistent noise levels.
  • Occasional non-standard work hours or overtime as business requires.

Bonus Points:

  • Bilingual (Spanish and English)
  • Proficiency with Microsoft Office Suite
  • A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, Business Administration, Operations Management, or related field
  • Experience with process improvements (Lean Six Sigma and/or Kaizen)

Company Overview

  • Website stord.com
  • Headquarters ATLANTA, GA
  • Size 100 - 200
  • Founded 2015
  • Type
  • CEO SEAN HENRY
  • Revenue $10M - $50M
  • Industry Transportation
  • About stord

Skills for Operations Manager

The job skills required for Operations Manager include Leadership, Customer Service, Coaching, Scheduling, Responsibility,and Logistics etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Manager. Select any job title you are interested in and start to search job requirements.

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Career Path for Operations Manager

The following is the career advancement route for Operations Manager positions, which can be used as a reference in future career path planning. As an Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Manager. You can explore the career advancement for an Operations Manager below and select your interested title to get hiring information.