Mukautettu kentt 2: Suomi Paikkakunta: Kemi Sijainti: Kemi, FI

Tehtvalue: Hallinto ja tukitoiminnot Tysuhteen tyyppi: Kausiluonteinen (kes) Divisioona: Paper ** Summer Job 2022, Customer Service Coordinator, PSC Veitsiluoto, Kemi**

We are looking for summer workers for **Customer Service and Process Support Coordinator** positions.

**A workplace for a better climate. Every day.**

Stora Enso is a leading global provider of renewable solutions in packaging, biomaterials, wooden constructions and paper. Our fiber-based materials are renewable, recyclable and fossil free. Our solutions offer low-carbon alternatives to products based on finite resources. We believe that everything that is made from fossil-based materials today can be made from a tree tomorrow.

The main tasks of the customer service/process support coordinator are:

- daily communication with customers

- answering enquiries, order handling and follow-up, invoicing and documentation

- order related communication to all stakeholders

This is a brilliant opportunity for someone, who wants to develop their professional skills further and work for a sustainable future.

**What we offer**

We believe that our employees are key to our success. This is an excellent opportunity for you to be a part of the journey Stora Enso is on transforming from a traditional forest industry company, into a renewable materials growth company an industry with great potential driven by global megatrends. You will be working in an encouraging environment and we will provide you the help and training that you need. If you are in the beginning of your career, this role will give you an opportunity to grow as a professional.

*"Good onboarding, nice colleagues and the feeling that I'm doing important work"* answered the 2021 summer intern when asked to name three best things about their summer job.

**Qualifications**

In order to succeed in this role, you have

- positive and customer-oriented attitude

- ongoing studies related to the field of business

- fluent communication skills in English

- fluent communication skills either in Finnish or Russian in some of the tasks, other languages are an advantage

- ability to work under pressure and on several tasks simultaneously

- good teamwork skills

The length of the employment relationship varies between 35 months depending on the position.

As a person, you are committed to develop yourself and your work forward, always keeping safety in mind. You enjoy solving problems and you are able to analyze information, report results and promote improvements based on your finding in the organization.

**Additional Information**

Please send your application via the system latest by **28th of February** 2022. We accept applications submitted only through our recruitment system.

We participate in **Responsible Summer Job campaign**, which commits us to six principles of good summer work that helps make the summer work experience good for both the summer worker and the employer. These principles are: good applicant experience, meaningful work, orientation and guidance, fairness and equity, a reasonable wage, and a written employment contract and certificate.

See our film:

Uskomme, ett monimuotoisuus parantaa kilpailukykymme ja ptksentekoamme. Innovaatiot tehdn yhdess. Monimuotoisuus tuo tytiimeihin laajempaa nkemyst ja haastaa ajatteluamme. Ponnistelemme yhdess typaikkojemme monimuotoisuuden, osallistavuuden ja tasa-arvoisuuden eteen ja toivotamme tervetulleiksi eri taustoista tulevat hakijat. Stora Enso on yhtliset mahdollisuudet tarjoava tynantaja, ja noudatamme toiminnassamme syrjimttmyytt. Emme hyvksy minknlaista hirint.

Riippuen siit, miss maassa ja mill organisaatiotasolla typaikka on, rekrytointiprosessiin saattaa tavanomaisten vaiheiden lisksi kuulua mys videohaastattelu ja soveltuvuustestej sek loppuvaiheessa tyhnottoon liittyvi toimia, kuten taustaselvityksi, suositusten tarkistusta, terveystarkastus ja huumetesti. Ilmoitamme sinulle rekrytointiprosessin edetess, mitk vaiheista koskevat hakemaasi tehtv.