ASSISTANT MANAGER - SELF STORAGE

Stor-n-Lock Self Storage, with 23 locations in the western U.S., has an opening in Colorado Springs, CO for a full-time Assistant Store Manager to help oversee aspects of a state-of-the-art storage facilities. We are looking for a driven, motivated self-starter that enjoy building rapport with customers and solving their storage needs. This position is in a great retail sales environment without the retail hours! Schedule is 16-24 hours/week. Closed Sundays.

At Stor-n-Lock Self Storage, the role of the Assistant Manager is an integral part of creating a comfortable and welcoming environment for our customers, providing a clean and safe place to work, and connecting with our customers to identify their needs and to surpass their expectations. Stor-n-Lock Self Storage is looking for people that have a high level of engagement, the ability to adapt to a variety of customer personalities, and the desire to love what they do with the utmost integrity. We look for leaders who are responsible, passionate, and innovative as they take charge of the day-to-day operations at our beautiful self-storage facilities. If this sounds like you and want to join a great organization, then we look forward to hearing from you!

Responsibilities

Successful Assistant Managers achieve financial objectives by:

• Managing cash with precision and balancing receipts, conducting collection efforts, posting payments and processing daily bank deposits accurately and timely as well as maintaining accurate records.
• As an Assistant Manager you’ll work to maximize property performance. Showing and renting self-storage units.
• You will handle customer inquiries (whether by telephone or in person)
• You will have the opportunity to recommend and implement aggressive off-site marketing programs based on competitor information and your own great ideas.
• Our Assistant Managers consistently provide excellent customer service by welcoming customers in a friendly and professional manner.
• Our customers are what makes our business possible. You will get to build a dedicated customer base by providing great customer experiences and surpassing customer expectations.
• You will get the opportunity to sell high quality retail merchandise such as boxes, locks, tape and other moving/packing supplies.
• Fortunately, our Assistant Managers aren’t stuck inside an office all day. They enjoy working outdoors. Assistant Managers spend about half of their time out on the property walking and tending to the facility to ensure it is kept to a high cleanliness standard. This includes cleaning units, sweeping, mopping, changing light bulbs and other general maintenance duties.
• Successful Assistant Managers are required to perform at a high level with minimal supervision, but also are team oriented.
• As an Assistant manager you will manage the day to day operations of the business by utilizing industry specific software.
• Work independently on daily tasks as well as cooperate with team members and other stores in the area
• Run errands for the facility and travel to other store locations

Qualifications

• Successful Assistant Managers must have strong sales and customer service skills
• Candidates could have experience from various fields such as retail sales, restaurant, sales associate, and other customer focused sales roles
• Energetic, outgoing, customer-oriented personality with the ability to work effectively with limited supervision.
• Prior leadership roles and experience supervising others is preferred.
• A High School diploma /GED equivalent. College education a plus
• Ability to perform general physical maintenance.
• Strong Computer Skills
• Minimum two year Customer Service and/or Sales experience
• Valid driver’s license with access to reliable transportation
• Smoking at the property is not allowed

Note: If you have experience working in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales.

Benefits

• Salary and performance bonuses
• A rewarding work environment
• Great company culture

Additional Information

Job Type: 16-24 hours Week
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Work Remotely

• No

Job Type: Part-time

Pay: $14.50 - $16.00 per hour

Expected hours: 16 – 24 per week

Benefits:

• 401(k) matching
• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Weekends as needed

Experience:

• Retail Management: 2 years (Preferred)
• Customer Service: 3 years (Required)
• Property management: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person