Key Responsibilities:

• Send out billing forms in a timely manner and collect cash to lower company days sales outstanding (DSO).
• Sends billing forms out by deadline for customers/GCs.
• Maintain accurate and organized account records, including customer correspondence and payment history.
• Make first calls and follow-up calls for particular Districts/Regions and TM’s.
• Participates in team/department meetings, providing insights, and sharing best practices.
• Updates forecast regarding pre-bills monthly.
• Executes waivers, sworn statements, affidavits, etc. to send with billings or to secure payment.
• Communicates to admin additional paperwork needed to collect payment.
• Trains and assists new AR Specialists.
• Mark AR’s with collection codes for Managers to better evaluate problems.
• Reviews and applies money from suspense.
• Adhering to company policies and industry regulations to ensure compliance with all accounts receivable activities.
• The above description identifies only the primary duties pertaining to this position. Additional tasks are performed, as required, and do not significantly alter this description.

Requirements:

• BS Degree in Business or Marketing preferred or extensive experience in customer service field.
• 1-3 years accounts receivable and general accounting experience.
• Understanding of accounts receivable processes and procedures; including knowledge of billing/invoicing, payment processing, applying payments to customer accounts, handling collections, and resolving customer inquiries or disputes.
• Detail-oriented with strong organizational skills.
• Ability to work independently and handle multiple priorities.
• Excellent verbal, written and interpersonal skills.
• Attention to detail and accuracy.