We are looking for a motivated and experienced Customer Success Manager to join our team! As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our customers and also for implementing and supporting customer solutions.

Customer Success Manager duties and responsibilities

• Leading and coordinating customer onboarding process
• Preparing and executing customer training
• Delivering customer solutions
• Ensuring great client experience for existing customers
• Managing the customer success team
• Identifying new business opportunities
• Continuously improving customer experience

Customer Success Manager requirements and qualifications

• Minimum of a Bachelor’s Degree in Business Management or similar field
• Minimum of 3 years of experience as a Customer Success Manager or similar role
• Strong computer skills
• Strong customer service skills
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Excellent multitasking skills
• Strong organizational skills
• Ability to lead and motivate others
• Strong analytical skills
• Ability to work well in a team environment