Overview:

CANDIDATE MUST HAVE A BACHELORS DEGREE IN A HUMAN SERVICES RELATED FIELD.

We are seeking a detail-oriented Case Manager/ Administrative Assistant to join our team. The ideal candidate will provide administrative support, handle clerical tasks, and ensure the smooth operation of the office. This job also entails full case management functions such as creating case management plans, client contacts and connecting clientele to resources.

This position will start out part time and transition into a full time salaried position October of 2025.

Pay is DOE with an opportunity for raise after 6 month employee review.

We are seeking out a candidate who is ready to train under our lead office administrator, learn the systems and functions of our agency and fulfill a long term position with our agency.

Responsibilities:

- Manage phone systems, including answering and directing calls
- Perform clerical duties such as filing, photocopying, and data entry
- Greet visitors and provide assistance at the front desk
- Assist with office organization and maintenance
- Maintain office supplies inventory
- Handle phone etiquette professionally and efficiently
- Assist in event planning and coordination
- Preform light cleaning duties
- Manage calendars and schedule appointments
- Preform eligibility checks, insurance verification etc.

- Support clients in accessing resources, coordinating client care

• Assessing clients’ physical and mental wellness, needs, preferences and abilities and using these to develop tailored care plans
• Connecting clients to suffiecient resources
• Working with clients, family and friend support networks and health care professionals to put care plans in place
• Listening to clients’ concerns and providing support
• Recording clients’ progress
• Evaluating clients’ progress periodically and making adjustments as needed to improve outcomes
• Following up with discharged clients to ensure they were satisfied with services and they are still in good physical and mental health

Skills:

- Proficient in phone systems operation
- Strong clerical skills
- Experience with front desk responsibilities
- Ability to learn online systems and utilize them
- Excellent phone etiquette
- Ability to create case notes and case management plans
- Proficiency in transcribing information accurately
- Effective calendar management skills
- Strong computer literacy

This position offers a great opportunity for someone enjoys contributing to the efficiency of an office setting by utilizing their case management skills.

Job Types: Full-time, Part-time

Pay: $17.50 - $22.00 per hour

Education:

• Bachelor's (Required)

Ability to Commute:

• Blackfoot, ID 83221 (Required)

Work Location: In person