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Stillwater Medical Center
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Patient Services Representative
$33k-39k (estimate)
Full Time 3 Weeks Ago
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Stillwater Medical Center is Hiring a Patient Services Representative Near Stillwater, OK

Stillwater Medical is looking for a new staff member to support the various clinics across our system. SOME HEALTHCARE EXPERIENCE STRONGLY PREFERRED FOR THIS ROLE.Key Attributes We Need In This Role
  • Flexibility
  • Good with technology (Abilility to learn multiple electronic health records to support the various clinics)
  • Pleasant attitude
  • Be able to handle change well
  • Need to be able to drive to clinics as far away as Ponca City, Chandler, and Blackwell (to name a few)
Why choose Stillwater Medical?
  • Excellent benefits
  • Supportive work environment
  • Award winning culture - Modern Healthcare's Best Places to Work - since 2012
Details:
  • Full-time, office hours
  • 40 hours per week - Must be able to cover Mon-Fri with occasional weekends
  • Paid mileage
  • Float differential
JOB SUMMARY: Serves as front line ambassador for SMC Clinics. Responsible for providing support services to SMC patients, families, and providers in a professional and courteous manner. Performs patient check-in functions and accurately gathers and enters all required patient demographic information into clinic patient system(s). Schedules future appointments, collects all appropriate data from patients, and refers clinics/providers according to clinic protocols. Demonstrates customer service skills responding to inbound calls and face-to-face inquiries and conversations. Provides and explains required documents and insurance benefits to patients. Collects patient co-payments and other applicable deductibles, deposits, or payments. Reconciles daily cash transactions with patient account entries and pre-pares daily bank deposit. QUALIFICATIONS:
  • High school graduate or equivalent.
  • Ability to communicate effectively, both verbally and in writing.
  • Previous medical office experience or background in general office work preferred.
  • Demonstrates excellent customer service skills.
  • Ability to receive, comprehend, and follow verbal and written instruction for office routines and policies.
  • Ability to understand insurance benefits and perform basic mathematical tasks.
  • Knowledge of medical terminology is helpful.
  • Understand the ethics of confidentiality.
  • Ability to type at least 40 wpm.
Physical Requirements
  • Must have adequate perception of sounds or adequate hearing with corrections.
  • Adequate vision, or correctable with glasses/contacts, to prepare reports and read written materials.
  • Able to work in latex-burdened environment.
  • Able to speak clearly and distinctly with staff, physicians, patients, and families.
  • Demonstrates adequate stamina to deal with stressful situations and to complete the necessary work schedule.
  • Possess fine motor skills and hand/eye coordination to manage office equipment.
PI240761935

Job Summary

JOB TYPE

Full Time

SALARY

$33k-39k (estimate)

POST DATE

05/25/2024

EXPIRATION DATE

05/26/2024

WEBSITE

stillwater-medical.o

HEADQUARTERS

Stillwater, OK

SIZE

<25

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The following is the career advancement route for Patient Services Representative positions, which can be used as a reference in future career path planning. As a Patient Services Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative. You can explore the career advancement for a Patient Services Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Services Representative job description and responsibilities

The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat

02/28/2022: Vallejo, CA

Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.

02/15/2022: Kennewick, WA

Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.

03/07/2022: Saint Cloud, MN

Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.

12/16/2021: Fort Wayne, IN

This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.

02/11/2022: Troy, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Services Representative jobs

Representatives must use quality customer service techniques to ensure patient needs are met.

01/25/2022: Johnstown, PA

Some patient services representative roles require additional training.

12/23/2021: Lebanon, PA

Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.

12/21/2021: Lawrence, MA

Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.

02/16/2022: Stockton, CA

Must exercise empathy and respect to provide excellent customer service for patients.

12/21/2021: Omaha, NE

Step 3: View the best colleges and universities for Patient Services Representative.

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