Benefits :

• SIMPLE IRA (matching)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Job Summary :

The Sales Floor Manager is responsible for overseeing the day-to-day operations of the sales floor and showroom, including maximizing sales, optimizing merchandising, and modeling outstanding customer service experience.

This position should positively represent Stillwater Building Center consistent with our company values. The manager will also help build an efficient, motivated, and productive sales floor team.

This job will include, but is not limited to, the following responsibilities :

Responsibilities :

• Model excellent customer service by helping customers when necessary.
• Oversee daily opening and closing of the store.
• Supervisory tasks include interviewing, hiring, training, appraising performance, disciplining employees, and planning weekly schedules of retail associates.
• Foster a team environment where employees are motivated to provide outstanding customer service and contribute to the overall success of the business.
• Immediately respond to customer complaints and resolve them as best as possible.
• Work with marketing and purchasing to assist with sales promotions, marketing, and special events.
• Directs merchandising in the store and ensures it is clean and organized, also responsible for maintaining signage.
• Ensures the sales floor and store stay clean and orderly.
• Oversees the receiving and stocking of product for the sales floor.
• Be a role model for safety, creating a safe work environment and ensuring compliance with all store policies and safety standards.
• Protect inventory and store property against internal and external loss. Respond with appropriate action, according to store policy.

Qualifications :

• Outstanding customer service skills and a professional attitude.
• Excellent communication skills, both written and verbal.
• Committed to continually learning and pursuing training and development opportunities.
• Ability to supervise other employees and understand the fundamentals of leadership.
• Strong knowledge of the products contained in the store.
• Motivated, organized, self-starter who is able to think independently and solve problems.
• Understanding of store operations, inventory control, and pricing strategy.
• Strong math, reading, writing, and communication skills.
• Knowledge of effective sales methods and techniques.
• Understand how to efficiently operate the store’s point-of-sale system. Knowledge of MS Word and Excel.
• Able to work a flexible schedule, including weekends.

Goals :

• Build a strong team of motivated and productive retail associates.
• Expand knowledge of retail operations, including inventory management and pricing strategies.

Last updated : 2024-05-07