13 Customer Service Representative - State Farm Agent Team Member Jobs in South Portland, ME
Steve Trombley - State Farm Agent is Hiring a Customer Service Representative - State Farm Agent Team Member Near South Portland, ME
Job Description
JOB DESCRIPTION: We are seeking a Staff Assistant to join our agency and contribute to the continued success of our insurance business. In this role, you will be responsible for providing outstanding customer experiences, demonstrating excellent attention to detail, and utilizing your strong customer service skills to assist clients. Your main responsibilities will include resolving customer inquiries, collaborating with other team members, and anticipating the needs of the community members we serve. This position focuses primarily on customer service and does not involve sales. All applications will be treated with the utmost confidentiality.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
- Organized
- Hourly pay
- Growth potential/Opportunity for advancement within my office
- Paid time off (vacation and personal/sick days)
- Valuable career-building experience
Job Summary
Full Time
$38k-48k (estimate)
06/18/2024
07/05/2024
The following is the career advancement route for Customer Service Representative - State Farm Agent Team Member positions, which can be used as a reference in future career path planning. As a Customer Service Representative - State Farm Agent Team Member, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative - State Farm Agent Team Member. You can explore the career advancement for a Customer Service Representative - State Farm Agent Team Member below and select your interested title to get hiring information.
