TITLE: Sales and Marketing Manager

REPORTS TO: Chief Executive Officer

JOB POSITION: Full Time, Exempt
LOCATION: Des Plaines, IL 60016 (Chicago Area) – 4 Days in Office, 1 Day Remote

We Preserve the Planet to Protect the Future.

Why Sterling Labs? Sterling Labs is committed to providing our clients with high-quality, reliable, and efficient testing services. Our analytical data has a tremendous impact on protecting human health and the environment. From our Chicagoland labs, we offer extensive nationwide support to both federal agencies and local, private businesses across the U.S.

We are seeking highly motivated people who want to invest in their skills and career, be rewarded for initiative, and thrive in a collaborative environment. At Sterling Labs, we value teamwork, continuous improvement and growth, and empowered ethical decision-making.

Our Core Values

· We strive for Integrity in Everything We Do. We're honest and transparent in our actions and decisions.

· We are Customer-Focused. We prioritize our customers' needs and value their feedback.

· We are Never Satisfied and are dedicated to continuous improvement. We always seek ways to improve and adapt to changing needs.

Position Overview:

The Sales and Marketing Manager is a key leader in the organization responsible for maximizing revenue. A new position in the organization, the Manager will leverage their domain expertise and outstanding communication skills to inspire innovation and cross-functional collaboration. By designing and implementing new processes and measuring results, the Manager will focus on customer acquisition and retention to capitalize upon growth opportunities.

Key Initiatives:

Make It Happen. If you can dream it, you can do it. We are looking for someone who is an expert in strategy and planning and is also excited about putting that plan into action themselves.

• Rev Up Revenue: Continuously grow topline revenue in P&L.
• Drive Leads: Generate new leads by identifying customer segments, developing effective communication, conducting outreach, and honing the marketing mix within budget.
• Close Contracts: Optimize inquiry-to-customer conversion ratio by establishing a streamlined approach to sales and escorting customers through close, including implementing a Customer Relationship Management (CRM) system to collect, track, and report critical Key Performance Indicators (KPIs).
• Retain Current Customers: Maximize client retention by devising strategic initiatives that use key customer insights and motivate Project Management and Operations teams.
• Identify Digital Efficiencies: Leverage existing and emergent digital tools to drive awareness, track sales leads, convert new customers, and engage current customers.
• Be a Communication Powerhouse: Actively manage internal and external brand communications, including marketing, advertising, sales, newsletters, public relations, and customer service.

Key Qualifications:

• 5-10 years of B2B marketing experience required. Sales experience is also preferred.
• Government agency and federal Request for Proposal (RFP) experience a plus.
• A self-starter with a “can do” mentality: ready to make the plan and execute it.
• Has developed and managed department budgets, intentionally allocating resources to drive performance.
• Process-oriented with an analytical approach to measuring results and continuous improvement.
• Has a proven track record of collaborating with teams that did not directly report to you, with glowing reviews from team members.
• Proficient in Microsoft Office (Outlook, Excel, PowerPoint, Word); sales CRM experience (e.g., Salesforce, HubSpot, Air Table, etc.); Google Analytics and Adobe Photoshop a plus.
• Occasional travel (<10%) outside of the Chicagoland area may be required to events, conferences, or meetings.
• Expected to provide one’s own transportation for local events and/or client meetings within the Chicagoland area.

Benefits:

At Sterling Labs we value our employees and recognize them as the driving force behind our success. We strive to create a supporting and inclusive work environment. We know that well-being of our employees is directly related to their productivity, that is why we offer a comprehensive benefits packet for our full-time employees, that includes:

• Healthcare benefits: Medical, Dental and Vision insurances
• Financial planning: 401(k), Life insurance, Short-term and Long-term disability insurances.
• Work-Life Balance Benefits: Paid Time Off (including 20 days of PTO, sick leave, and holidays).

About Sterling Labs:

Located in the Chicagoland area, Sterling Labs is a growing organization at the forefront of environmental and specialty testing services across the United States. For clients and employees alike, Sterling Labs is a trusted partner in expanding horizons, driving innovation, and fostering long-lasting relationships. By investing in cutting-edge technologies, equipment, and workforce development, Sterling Labs continually enhances testing capabilities to maintain its position as industry leaders. By prioritizing sustainability and environmental responsibility, Sterling Labs takes great pride in contributing to a greener future. Come join our team!

EEO STATEMENT:

As an Equal Opportunity Employer, Sterling Labs does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Application Question(s):

• Are you authorized to work in the US for any employer?
• Are you now or will in the future require a visa or an immigration status sponsorship?
• What is your desired compensation?

Experience:

• Sales: 5 years (Required)
• Direct marketing: 5 years (Required)

Ability to Relocate:

• Des Plaines, IL 60016: Relocate before starting work (Required)

Work Location: Hybrid remote in Des Plaines, IL 60016