Sterling Chrysler Dodge Jeep RAM in Navasota, Texas is family owned, customer focused with an excellent reputation and relationship within our community. We have a positive and collaborative work environment, with great pay and benefits, excellent opportunities for advancement; and a supportive and responsive management team.

Our expanding Service Department is looking for an experienced, customer oriented, Service Advisor to join our team. Prior Service Advisor experience is preferred.

• Initiates automotive services and repairs by determining performance problems and services requested. Listens to customer's description of issues; clarifies concerns; conducts inspections; checks vehicle maintenance records; and examines service schedules.
• Prepares and creates repair orders (RO) by describing symptoms, concerns, and causes, as well as repairs and services required; obtains approval signatures; collect and update customer records.
• Verifies warranty and service contract coverage and explains provisions and exclusions.
• Develops estimates by costing parts, labor, and supplies; calculating customer's payment, including deductibles.
• Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; answering questions and concerns; arranging towing and temporary transportation.
• Maintains established departmental CSI goals.

Service Advisor Job Requirements

• Excellent communication & interpersonal skills
• Recent Service Advisor experience preferred.
• Ability to multi-task and perform in a fast paced environment
• Self-motivated, positive-minded, and enthusiastic individual capable of thriving in team environment
• Excellent computer and tablet technology utilization

Other Qualifications:

High school diploma minimum. 2 years experience as Service Advisor.

Additional Information:

This is a full-time position, with competitive hourly pay, benefits and paid training.

Benefits

• Medical, Dental, Vision plans
• Paid Life Insurance
• Paid Vacations
• 401(k)

*
EOE

Job Type: Full-time

Pay: From $3,500.00 per month

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Service Advisor: 1 year (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person