To provide on-site support, training, and communication regarding the reprocessing of surgical instruments and trays to contracted and ORC facilities in compliance with the Department of Health, TJC, OSHA, DNV, CDC, AAMI and AORN standards and the facilities' goals and policies. Provides clinical operations support to customer facility pertaining to contracted management service and assists Sterile Processing Supervisor with daily operations in the Sterile Processing Department.

Uses developed skills and practical knowledge to perform scheduled and unscheduled tasks independently. Provides direction to SPD Technicians I, II and III on workflow to maintain efficient daily operations.

• Supports daily operations and works proficiently in all activities that relate to the reprocessing of reusable medical supplies and instrumentation including decontamination, cleaning, assembly, wrapping, sterilization, and storage processes aligned within IPS professional standards and regulations.
• Assists Sterile Processing Supervisor with ensuring proper operational procedures are followed and completes required documentation/reporting.
• Assists and collaborates with Sterile Processing Supervisor on new employee orientation, on-the-job training, in-service education and STERIS or facility quality assurance programs.
• Responsible for directing and communicating department workflow and Technician work assignments.
• Reports and troubleshoots broken or missing instrumentation and equipment and communicates low par levels of SPD consumable supplies.
• Identifies and leads process improvement initiatives.
• Responsible for management of pegboard inventory.

• Answers and responds to calls from the operating room and other end-users during assigned shift.
• Ensures navigator assignments are completed or assigned.
• Coordinates and prioritizes surgical needs to ensure timely delivery of sterilized instruments to customers or appropriate storage location.
• Escalates facility/department issues or concerns to ensure proper resolution.
• Supports development and training of Sterile Processing Technicians.
• Supports and adheres to STERIS, facility and regulatory policies and procedures.
• Refers all decisions beyond personal scope of responsibilities to their Manager and or STERIS leadership if necessary.

1. A high school diploma or equivalent required. Completion of a Sterile Processing/Surgical Technologist program preferred.
2. 3 years of SPD experience with demonstrated proficiency in all SPD Technician responsibilities, including a solid proficiency and ability to work independently with all tray sets.
3. CRCST or CSPDT certification is required. Must also obtain CIS, CER/CFER, or STERIS Assessment certification within 6 months of hire.
   1. Both certifications must be maintained annually.
   2. Must maintain certification by completing 12 Continuing Education Credit Hours each year.

• Completion of a Sterile Processing/Surgical Technologist program preferred.