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Schaumburg, IL, US, 60173
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team? The Equipment Service Technician is a remote based Customer facing employee, primarily working inside hospitals. You will be responsible for troubleshooting and repairing medical equipment used in surgical procedures, as well as providing installation support on complex mechanical, electro mechanical and electronic units. This is STERIS' largest field division, and its products represent the origin and backbone of the organization as a whole. Come advance your career with us in this role!
Individuals with experience workingin HVAC repair, Mechanics, Maintenance, Refrigeration, Boilers, Chillers, Equipment Repair, Diesel and Automotive Repair, Aviation Repair, Plumbing, Electrical, etc. are often successful.
This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of one of thefollowing states: Illinois.
At STERIS, our Equipment Service Technicians act as the face of our company by ensuring top-notch service for our customers. In this field-based, customer-facing role, you will travel to hospital and surgical facilities to maintain, troubleshoot, service, and provide calibration and installation support for steam sterilizers, medical equipment washers and other STERIS products as needed. Drive customer satisfaction through pro-active communication and commitment to resolving customer's issues/problems.
*Perform preventive and corrective maintenance required on STERIS and related product lines in a safe and efficient manner. This includes disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc.).
*Troubleshoot, repair, modify, overhaul, or refurbish standard and special purpose equipment and systems components.
*Ensure a positive customer experience by providing timely PM performance, service calls, warranty calls, field upgrade programs, etc. Perform minor installations as required.
*Establish and maintain effective, communicative relationships with Customers, managers, support functions and the sales organization.
*Promote STERIS growth through identifying sales opportunities and recommending STERIS products/services to customers.
*Communicate promptly and efficiently with customers providing informative status updates.
*Be a positive ambassador for STERIS at customer sites.
Technical Professional, Compliance-Regulatory and Continuous Improvement - 60%
Customer Focus & Retention - 30%
Customer Growth - 10%
#LI-DC
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
Schaumburg, IL, US, 60173
Nearest Major Market: Chicago Job Segment: Medical Equipment, Plumbing, Maintenance, HVAC, Electrical, Healthcare, Manufacturing, Operations, Engineering
Full Time
Medical Technology
$59k-77k (estimate)
01/28/2024
05/20/2024
FRANKLIN PARK, IL
7,500 - 15,000
2001
HARRY BALA
$1B - $3B
Medical Technology
The job skills required for Medical Equipment Service Technician include Medical Equipment, Products and Services, Troubleshooting, Calibration, Schematic, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Medical Equipment Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Medical Equipment Service Technician. Select any job title you are interested in and start to search job requirements.