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Los Angeles, Alhambra, CA, US, 91803
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently? Do you thrive in a fast-paced environment where you can make a difference every day by solving complex problems and providing an exceptional customer experience? If you want to work for a great company where you will have the opportunity to advance your career, join our growing team as an Equipment Service Specialist.
The Equipment Service Specialist is a Trusted Advisor to STERIS Customers in maintenance and procurement of medical devices and consumable products as part of a high performing team. In this role, our ES Specialist performs expert level skills in providing on-site preventative maintenance, troubleshooting, repair, equipment modification and installation support on the most complex mechanical, electro-mechanical and electronic issues in a high stress, fast paced, highly compliance regulated healthcare environment. Working with cross-functional teams (Tech Support, Engineering, Service Contract Management), the ES Specialist acts as escalation point to diagnose, coordinate, and resolve the most complex equipment and service issues working cross functionally. This includes deep expertise in specific equipment/service technologies that provide support to entire Customer base including competitive equipment.
In addition, the technician will provide Customers with information, pricing and options, utilizing clear, proactive communications during all service phases to optimize Customer operations and provide a One of A Kind experience.
This is a remote based Customer facing position. To support and service our Customers in this assigned territory, candidates must be based out of one of thefollowing states: California.
Customer Focus & Retention - 30%
Technical Professional, Compliance-Regulatory and Continuous Improvement - 50%
Customer Growth - 20%
*Associates degree or related certifications in technical/mechanical area, competitive equipment training or related military experience may be considered towards technical experience requirement.
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Pay range for this opportunity is$49,551.85-$69,298.32.This position is eligible for bonus.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
Employees (and their families) may enroll in our company-sponsored medical, dental, vision, flexible spending, health savings account, voluntary benefits, supplemental life/AD&D plans and the company's 401k plan. Employees are covered by an employee assistance program (also available to household members) and long-term disability. Full-Time Employees are also eligible for short-term disability. Full-time Employees will also receive Paid Time Off (PTO) based on years of service and paid Holidays. Part-time employees working 20 or more hours receive a pro-ration of the full-time PTO allocation and paid Holidays based on their standard hourly work week. Full-Time employees are eligible for four weeks of paid parental leave. Part-time employees also receive paid parental leave, pro-rated based on their standard hourly work week.
STERIS is an Equal Opportunity Employer.We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
Los Angeles, Alhambra, CA, US, 91803
Nearest Major Market: Los Angeles Job Segment: Technical Support Engineer, Medical Device, Maintenance, Procurement, Technician, Engineering, Healthcare, Manufacturing, Operations, Technology
Full Time
Medical Technology
$55k-74k (estimate)
02/11/2024
05/08/2024
FRANKLIN PARK, IL
7,500 - 15,000
2001
HARRY BALA
$1B - $3B
Medical Technology
The job skills required for Equipment Service Technician I include Installation, Troubleshooting, Preventative Maintenance, Technical Services, Technical Support, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be an Equipment Service Technician I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Equipment Service Technician I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Equipment Service Technician I positions, which can be used as a reference in future career path planning. As an Equipment Service Technician I, it can be promoted into senior positions as a Shop Service Technician, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Equipment Service Technician I. You can explore the career advancement for an Equipment Service Technician I below and select your interested title to get hiring information.
If you are interested in becoming an Equipment Service Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Equipment Service Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Equipment Service Technician job description and responsibilities
They provide round the clock support for clients and troubleshoot their equipment problems and concerns.
04/02/2022: Billings, MT
They maintain the equipment they work with and document any maintenance and repair procedures for future reference.
04/05/2022: Knoxville, TN
Service technicians ensure that assigned vehicles are appropriately stocked with parts and tools as needed to perform repairs or maintenance tasks.
05/02/2022: Macon, GA
Upon completion of the repair, the technician has to get customer approval and a signature on the paperwork.
03/10/2022: Santa Barbara, CA
Assemble, test, modify and maintain electrical circuits and equipment, to fulfill requirements and specifications under the supervision of a qualified person.
03/27/2022: Altoona, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Equipment Service Technician jobs
Although not required, certification can demonstrate a service technician’s competence and usually commands higher pay.
04/06/2022: Washington, DC
Training sessions may focus on particular components and technologies or particular types of equipment.
02/19/2022: Rockford, IL
To work as an equipment maintenance technician requires an Associate Degree or a minimum of high School Diploma/GED and a combination of technical/ mechanical experience and training.
03/13/2022: Daytona Beach, FL
Others can provide services off site, where the client can drop their equipments and other units off at the repair shop.
04/03/2022: Brownsville, TX
Although not required, certification can demonstrate a service technician’s competence and usually commands higher pay.
04/06/2022: Lorain, OH
Step 3: View the best colleges and universities for Equipment Service Technician.