Field Service Sterilizer Repair Technician. Must have minimum of 5 years experience in the repair and maintenance of medical equipment, with specialized maintenance and repair of medical sterilization / surgical equipment.

Experience in the repair and maintenance of medical equipment such as Getinge (Castle) and / or Steris (AMSCO) and / or Belimed industrial washing, sterilization and / or surgical equipment required.

• This position requires and is focused on specialized training on equipment such as sterilizer, anesthesia, lab, environmental health and safety or imaging.
• This position completes repairs, service work, and preventative maintenance on customer’s medical equipment.
• Must provide excellent customer service support and must have excellent communication skills.
• Performs service work and preventive maintenance of medical equipment and ensures completion of the percentage requested by customers.
• Repairs equipment as needed including : failure assessment, parts orders, delivery back to customers, and keeping customers informed of status.
• Resolves issues pertaining to the medical equipment and works with customers to ensure medical equipment and technology is working within specifications.
• Accurately documents and keeps detailed records of all work related activities.
• Performs scheduled inspections.
• Provides customer support of non-PM and non-repair issues such as following up on customer questions, attending meetings, and research issues.
• Provides all other support as requested by manager.
• Works and interacts with current and prospective clients, other employees, sales representatives, vendors, medical personnel, patients, guests, and visitors.
• Provides technical support for industrial washing, sterilization and surgical equipment through preventive maintenance, troubleshooting, repair, equipment modifications and installation support.
• Troubleshoot, repair, modify, and rebuild / refurbish industrial washing, sterilization and surgical equipment and system components.
• Perform preventive and corrective maintenance required on various types of equipment from multiple manufacturers.
• Utilize technology (laptop computer and related software) to perform administrative duties as assigned to ensure effective planning, utilization, and required paperwork completion in a timely fashion per company policies.
• All candidates must pass a background check and drug screening

QUALIFICATIONS :

• Associates degree or equivalent military training
• Bachelor Degree preferred
• Minimum 5 years of experience on specialized equipment such as anesthesia, lab, or imaging
• Minimum of 5 years of hands on experience performing medical equipment repair and maintenance
• Has obtained applicable industry certification ( CBET, CLES, CRES, Network, Pressure Vessel, etc.). Working towards applicable industry certification (CBET, CLES, CRES, Network, Pressure Vessel, etc.

2-4 Certifications preferred

• Broad experience with general medical devices, test equipment, and hand tools
• Broad experience operating electronic and specialized test equipment; trouble shooting equipment faults; and performing quality assur ance test ing on a variety of medical equipment
• Working knowledge of healthcare regulations pertaining to equipment, industry standards, codes and procedures regarding safety and HIPAA
• General mechanical and electrical knowledge
• Good organizational skills and ability to work with limited supervision.
• Ability to communicate effectively with various levels of employees as well as customers both verbally and in writing.
• Proficiency with computers to include MS Word, Excel, Outlook and ability to learn new software
• Ability to perform general arithmetic
• Ability to perform duties with a high level of judgment, discretion, and confidentiality
• Must have a valid driver’s license and able to meet Company driving requirements

Working Conditions

This position requires lifting up to 55 lbs., bending, squatting, sitting, standing, climbing and twisting. Must be able and willing to travel to customer sites that include, but are not limited to : hospitals, operating rooms, laboratories, surgical centers, pharmaceutical production facilities, animal research centers and universities.

May be subject to customer drug testing, customer specific safety training, or customer standard

operating procedure training. Flexible schedule required to accommodate customer needs and emergency service calls. Must have valid US drivers' license, clean driving record, and must pass criminal background and drug screening.

Must be able to work in the US without Visa sponsorship.

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