Purpose: The case manager will assess Stephen Center client’s to determine need for physical and mental health services, housing navigation services, employment assistance, legal service referral, services for children, and/or other supports. The case manager works closely with the PSH Manager and community agencies and services to provide the best possible resources to each client’s needs. Documentation of all client assessments, services provided and outcomes is essential to proficient job performance.

Key Accountabilities:

· Ensure all safety guidelines are followed.

· Works as a team member to provide trauma informed care.

· Prepares individual service plans for each admission within 72 hours of intake, consulting with the managers and others as needed.

· Follows through with implementation of the service plan, working with the client and community resources. Formally documents all actions taken, client involvement, outcomes, problems, etc.

· Meets with the PSH Manager to consult on client service plans and to keep them informed regarding client progress.

· Upon successful completion of service plan or when clients leave the Stephen Center, finalizes the service plan record and files for future reference.

· Develops an understanding of the roles and challenges of other Stephen Center staff members and key volunteers and the daily operation of the Shelter and PSH to work effectively within that framework.

· Other duties as assigned.

Position Requirements:

· Ability to two way verbally communicate.

· Human Services, Social Work, or a related degree is preferred.

· Some knowledge of and work with community.

· Knowledge of agencies and community resources also desirable.

· Proficiency in Microsoft Office applications.

· Proficiency in Spanish, a plus.

· Requires the ability to become assertive in the enforcement of organizational rules, regulations and policies of Stephen Center.

· Ability to work collaboratively as a member of a multi-disciplinary team.

· Strong organizational, planning and problem-solving skills.

· Ability to use independent judgment, manage multiple priorities, and exercise discretion in the delivery of services with moderate to minimal supervision.

· Demonstrated ability to communicate effectively, both verbally and in writing.

· Ability to maintain effective working relationships with diverse individuals and groups.

· Conduct self in a manner of professionalism that is conducive to recovery from mental illness, co-occurring disorders and overall wellness, including a minimum of one year of continuous sobriety if in recovery, from the substance for which you are in recovery.

· Abide by all specific program and Agency procedures, policies, and requirements.

· An authentic and honest employee plays a key role in the client’s recovery.

· Often, an employee will inadvertently become a role model for the client. That means the employee should conduct their personal and professional lives with honesty and integrity.

· Standing - Periodically

· Walking - Periodically

· Kneeling – Periodically

· Pushing/Pulling– Periodically

· Lifting up to 20 pounds - Periodically

Great health benefits:

Dental and vision are covered 100%

Pay: $17.50/hour

Other Benefits include:

SIMPLE IRA with 3% match

Paid PTO

Complimentary Life Insurance, Accidental Death/Dismemberment Insurance

10 paid holidays

Free Planet Fitness membership to 38th & L location-$120 value!

Free membership to AccessPerks!! America's largest employee discount network!

22% Discount at Verizon Wireless

Free on-site lunches

Monthly employee engagement activities, recognition opportunities and more!!

Stephen Center offers competitive salaries and a full array of benefits commensurate with NAM Guidelines.

Stephen Center is an Equal Opportunity Employer.

Thank you for your interest in Stephen Center!

Job Type: Full-time

Pay: $17.50 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person