Office Of Diversion and Rentry Program Clinician/Clinical Case Manager- Outpatient Care Services

REPORTS TO: DHS-ODR-ICMS Program Manager

HOURS: 40

CLASSIFICATION: Non-Exempt

Job Summary:
We are seeking a highly skilled and experienced Clinical Social Worker, MFT or LPS for our ODR program to join our team. This position will participate the Intensive Case Management (ICMS) services funded by the Department of Health Services (DHS), Office of Diversion and Re-entry (ODR) toward the goal of assisting participants experiencing homelessness with achieving and maintaining optimal physical health, mental health, and housing stability. The participants are pre-trial defendants, who have alleged criminal felony cases. Through a partnership with the Superior Court, this position will provide program coordination and clinical support for the ODR participants as determined by that program’s requirements and needs. The ODR pretrial program attempts to resolve alleged criminal felony cases early and divert defendants into ODR Housing & Services with a grant of probation. Step Up on Second fully implements the Housing First and Harm Reduction models of service delivery.

DUTIES: The following reflects essential functions for this job but does not restrict other tasks, which may be assigned:

Leadership, Administration, Oversight

• Liaison and coordinate with the County’s DHS-ODR clinical team to review participants' clinical progress. Work cooperatively with other Service Coordinators.
• Assist with weekly staff meetings; attend DHS-ODR provider and other meetings, supervision, training, as requested.
• Provide clinical support to ICMS SC 1, team members; including sharing responsibility for 24 hour on-call coverage. Provide on-call supervision.
• Provide ODR ICMS service coordinators with consultation and resources regarding participants or other matters related to the delivery of services, which will allow ODR team members to perform their specific tasks effectively.
• Attend team meetings for programs in which supervision is provided and participate in case consultation, as needed. Provide case conferences forms when interacting with DHS-ODR case conference meetings. Available on an on-call basis to provide guidance during any emergency situations encountered by DHS-ODR-ICMS staff.

Direct Service and Support

• Work with a diverse and marginalized group of participants, experiencing many barriers including homelessness, complex trauma, medical, mental health needs and substance use. Meet face-to-face with each tenant a minimum of once per week. More frequently if needed.

Outreach to, and assess new clients in institutional or community settings; make recommendations to the treatment team for appropriate treatment.

Coordinate with team members to assure client has access to local resources, including psychiatric and medical care/appointments, housing, benefits establishment, community rehabilitation and socialization activities, drug/alcohol services, providing transportation and accompanying the client using personal or public transportation when necessary.

Manage a small client case load if needed and assume all job duties as specified under the DHS-ODR-ICMS position. Assist client, identify needs, set goals, establish concrete objectives and develop a treatment plan.

Assess mental health service needs of participants in the program and provide therapeutic services and link participants to appropriate DMH services.

Documentation and Data Collection:

• Develop and maintain complete, accurate, and current files with all required documents and data in agency records and electronic databases, such as CHAMP and HMIS. Includes updates to changes in income and any demographic domain. Maintain confidentiality of participant files per HIPAA and all applicable guidelines.
• Complete initial Bio-Psycho-Social-Assessment (BPS) once and 5x5 and Acuity Index when completing re-assessment every 3, 6, 9, and 12 months.
• Document services provided within 72 hours using G.I.R.P. format (Goal, Intervention, Response, Plan).
• Provides Case progress reports for courts as needed. Provides case conference documentation as needed.
• Provide crisis intervention and safety assessments to program participants identified by program managers and DHS Service Coordinators.
• Other duties as assigned.Skills/Abilities:

Social Work/Mental health-related Master's degree AND minimum of 4 years experience working with people who experienced homelessness and have mental health challenges accepted. Knowledge of Trauma-informed Care, Recovery-oriented services, Housing First model. Knowledge of Microsoft Office is essential. Must have own transportation and current California driver’s license and insurance with good driving record. The ability to work as a part of a team is crucial. Knowledge of issues facing program members, (e.g., health, substance abuse, mental health, physical health, domestic abuse, child welfare, resources for undocumented person), excellent written and verbal communication skills, must be able to perform extensive charting, electronic data entry, and documentation. Microsoft 365 Office is essential. ust have own transportation and current California driver's license and insurance with good driving record at all times during employment.

QUALIFICATIONS: MSW, MFT, LPS licensed or licensed eligible. A minimum of 4 year's experience working with the mentally ill population in a community or housed setting necessary.

SUPPLEMENTAL INFORMATION: Work with people experiencing homelessness whether on the streets, in shelters or other places of habitation or services, may present inherent challenges and difficulties such as: exposure to bed bugs or other infestations, unpleasant smells or odors, individuals who may have poor hygiene or unclean homes due to homelessness, mental health symptoms, or poverty. Additionally, in working with our members, employees may encounter instances of profanity, sexually explicit or derogatory language, or verbal or physical expressions of anger and trauma. Very rarely do these situations ever escalate to physical contact, and negative or derogatory communication patterns can often be negotiated successfully. All direct care staff are provided adequate training to develop skills to deescalate crisis situations that may arise and Step Up has established procedural safeguards for all employees to mitigate (but not eliminate) these inherent risks of employment.

Please Note: This position is part of the Service Employees International Union (SEIU721) Bargaining Unit

PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; handle or feel; reach with hands and arms; talk; and hear. The employee is frequently required to walk, balance, stoop, kneel, and/or crouch. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Keyboard data entry required.

Step Up utilizes the principles of trauma-informed care and mental health recovery. These principles inform our Core Values of Hope, Wellness, Voice and Choice, Respect, and Collaborative Relationships. As representatives of Step Up, employees agree to adhere to these values in their interactions with members, colleagues, supervisors, and associated community members.

STEP UP CORE VALUES

HOPE – We believe all people have the capacity for positive growth and change. We use hope to inspire and motivate ourselves, our members, our colleagues, and our community.

WELLNESS – We believe in promoting a culture that supports healthy and fulfilling lives. We use a supportive environment to foster well-being for ourselves, our members, our colleagues, and our community.

VOICE AND CHOICE – We believe in the right to choose and be heard. We use voice and choice to create meaningful outcomes and empowerment for ourselves, our members, our colleagues, and our community.

RESPECT – We believe in promoting interactions that are non-judgmental, transparent. We use respect to guide all of our words and actions with ourselves, our members, our colleagues, and our community.

COLLABORATIVE RELATIONSHIPS – We believe in forming partnerships to share resources, knowledge, and experiences. We use collaborative relationships to strengthen accomplishments for ourselves, our members, our colleagues, and our community.

Step Up is committed to providing quality services that adhere to the highest ethical standards and principles. All Step Up employees agree to adhere to the ethical policies and codes of conduct, as outlined in the Employee Handbook and those specified for this grant.

Job Type: Full-time

Pay: $70,000.00 - $76,000.00 per year

Benefits:

• 401(k) matching
• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Case management: 1 year (Required)

Ability to Relocate:

• Los Angeles, CA: Relocate before starting work (Required)

Work Location: On the road