Year Round Who We Are: Steamboat- Ski Town, U.S.A. ® is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We’re Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you’re ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we’d love to hear from you! Perks & Benefits: Eligible Steamboat Resort employees will receive a Steamboat, Ikon, or Alterra Mountain ski pass for you and eligible dependents, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it’s being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT’S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing riding for friends and family of eligible employees Vacation and Sick Time policies for eligible employees to rest, relax and recharge Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks for eligible employees Free regional bus pass For information on Alterra Mountain Company’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S , and women communities within our workforce. For information on Steamboat Ski Resort’s Social Responsibility work, please see our webpage at https://www.steamboat.com/doinggood. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. ESSENTIAL DUTIES Greet and assist housing applicants, staff and tenants with the housing process through various means including telephone, email, or onsite visitation. Assist tenants with housing questions, reporting maintenance issues, lease information, check in/out procedures, sensitive issues. Prepare leases and eviction notices, and create or improve other housing related documents. Complete data entry of all paperwork processes for Housing. Collect and process rent payments including set up of payroll deductions for employee tenants. Show units to potential tenants. Maintain and update tenant hardcopy and electronic files. Maintain housing accounting functions and reporting. Assist Housing Manager on special projects that occur. Maintain frequent and ongoing communication with tenants through notices posted at units, email, flyers, telephone and onsite visitation. Create and distribute information to departments about changes to Housing departmental paperwork processes. Interact with managers about housing matters and other HR paperwork questions, concerns and suggestions. Assist Housing Manager by reviewing procedures regularly to ensure efficiencies and offering suggestions on improving systems. Assign duties to Resident Managers as needed. Assist with departmental orientations and other HR functions. Provide administrative support to other areas of Human Resources as needed. Compliance with all company policies and procedures as well as any regulatory requirements. Attend team meetings, as required Other duties as assigned REQUIRED QUALIFICATIONS Must have a minimum one year previous administrative experience; preferably in a property management, accounting, or human resources environment Strong data entry proficiency and ability to work a wide variety of software programs including: Windows, Microsoft programs (Excel, Word, Outlook), Photoshop, Publisher, Rent Manager, RTP Workday and UKG Ability to interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski and Resort Company’s Service Excellence standards Strong interpersonal skills with ability to interact with staff, applicants, tenants, and guests in a positive, enthusiastic and professional manner in a busy and sometimes stressful environment Strong ability to work in a team environment Strong conflict resolution skills Must be able to communicate verbally and written in a clear, concise, professional, and tactful manner Highly organized with ability to multitask in a busy office environment Must have proper office and phone etiquette Strong working knowledge of housing policies and procedures, preferred Previous cash handling skills, required with knowledge of accounting principles Must maintain high levels of confidentiality EDUCATION REQUIREMENTS High School diploma or GED required; college graduate or equivalent experience, a plus The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation’s hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation’s total compensation package for employees. Other rewards may include many region-specific benefits. Steamboat Springs area base hourly pay range: $21.00 - $24.00 per hour PHYSICAL REQUIREMENTS Must be at least 18 years of age Must be able to speak and write clearly and professionally in English Must be able to sit and operate keyboard for long periods of time Must be able to walk, climb up and down stairs; often in inclement weather conditions Must be able to lift 25 lbs. (office supplies, paper, occasional furniture or furnishings) Must have a current driver’s license and successfully pass a motor vehicle record background check The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery. WORKING CONDITIONS Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions. Hazardous Materials/Noise: The noise level in the workplace is usually moderate. This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski & Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety. Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications. This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause. Employment with Steamboat Ski & Resort Corporation or any of its affiliates is “at will” meaning either party may terminate the employment relationship at any time with or without cause and with or without notice. This position is located in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado. Steamboat Ski & Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski & Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable. Steamboat- Ski Town, U.S.A. ® is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community.